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Post Office Line Rental

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  • Rochdale_Guy
    Rochdale_Guy Posts: 1,710 Forumite
    Boy, it sure is quiet in here, it's like Dodge City...

    127881261969.gif
    .
  • mrchagle
    mrchagle Posts: 586 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Do the Post Office to ANYTIME free calls instead of evenings and weekends? The website doesn't state this?
    If I've help in anyway, please remember to thank me :-)
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 9 April 2012 at 2:51PM
    mrchagle wrote: »
    Do the Post Office to ANYTIME free calls instead of evenings and weekends? The website doesn't state this?

    No, it's not an option.
    Anytime would not be free, it would be inclusive.
    No free lunch, and no free laptop ;)
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 12 April 2012 at 3:53PM
    mrchagle wrote: »
    Do the Post Office to ANYTIME free calls instead of evenings and weekends? The website doesn't state this?

    I enquired about this and was told this is "coming soon", when pressed he said launched on 21st May.
  • jhp
    jhp Posts: 2,342 Forumite
    mrchagle wrote: »
    Do the Post Office to ANYTIME free calls instead of evenings and weekends? The website doesn't state this?

    When they do it could still be cheaper to use 18185 for your peak 01/02/03 calls depending on what they charge extra for it.
  • stephen25uk
    stephen25uk Posts: 419 Forumite
    can someone tell me how the post office bill you,i know you pay by DD but is it monthly,Quaterly or can i choose
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    By DD, by phone or at a PO branch.
    No free lunch, and no free laptop ;)
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 9 April 2012 at 10:16PM
    can someone tell me how the post office bill you,i know you pay by DD but is it monthly,Quaterly or can i choose

    You can choose. (Monthly or quarterly). If you just have the phone it's quarterly.

    You can also pay over the phone with a credit/debit card.
  • Rochdale_Guy
    Rochdale_Guy Posts: 1,710 Forumite
    Did you people not just read what happened to me? You still want to go with them? Sheesh..... :(

    They are a bunch of jokers who don't care about their customers :(

    It's April now and they still have the free £50 credit offer on their homepage

    pooffer9thapril2012.jpg

    As for paying monthly, and billing frequency, you should really read their terms and conditions before posting on here people.

    http://www.postoffice.co.uk/sites/default/files/57780_PO_TsCs_A5_12PP_ENG_lr%20(2).pdf

    I suggest you take a look at them very carefully before you still wish to be parted of your money by these idiots.

    potandcs.jpg
    .
  • Rochdale_Guy
    Rochdale_Guy Posts: 1,710 Forumite
    And Ofcom don't seem to want to know either, so these muppets can get away with shoddy and disgusting Customer Service:

    http://consumers.ofcom.org.uk/tell-us/

    Telecoms

    Although Ofcom is the regulator for phone companies in the UK, we do not handle individual disputes or complaints.

    In most instances:

    > you should first register a complaint using the complaints procedure of your phone company.

    > if this doesn’t help, you have the option to take things further with an Alternative Dispute Resolution (ADR) scheme.

    However, for certain issues you can also register your experiences with Ofcom; this helps us to understand industry-wide problems, and can lead to new enforcement or policy work.
    Due to the complexity of the telecoms market, we can’t offer advice on every issue or provide an email address for you to register your complaint.
    You will find forms to tell us about your experience linked to some of the topics below. If you do not find the advice you are looking for, please contact our Advisory Team on: 0300 123 3333 or 020 7981 3040.

    :wall:

    Pist Office? You bet I AM :mad:
    .
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