EBAY - Item sold and unable to supply!!

mrbrightside842

I'd pull out of it. i'd rather dissappoint a buyer I'll never hear from again than to force my daughter to sell something she doesn't want to. Another one will come along for the buyer to bid on, and it's no real inconvenience to them if they haven't sent payment. And I wouldn't offer compensation either, as I wouldn't expect it. How much are people thinking is fair for compensation, just to know?

boam

I would tell the truth, i sold a item not long ago item number 320078316572
was happy in selling it, although when i told my missus she said she forgot to tell me that she sold it , the she dropped the bombshell that she had promised it to one of her friends, so i had to tell the bidder who bought it buy it now that i was really sorry but the item was no longer availiable, i just told the truth and was apologetic.....i ended up with positive feedback...

Keeps you well informed and updated +++++++++
Buyer sinclair2972( 35) 05-Feb-07 12:50 320078316572

owey

Sorry, but I just have to add this. If the item would of sold for £550 "even though it was only worth £500 which does happen alot on ebay", and the buyer said "after he had won" he did not need it for whatever reason, say he had bid on 2 of them and won one alot cheaper from another seller,would most people say "no problem?" I don't think so. Its not like selling in the local paper. I unstand were you are coming from but you need to be sure what you are selling you, and others are happy to part with it.

pennylane99

if it sold for £550....I am sure there wouldnt be a problem.
Seems to me that it sold for a lot less than what was hoped for, so changed mind.

Mark7799

ginstar wrote:

Please, please help. I have sold an unwanted item on ebay for approx £170 which belonged to my daughter. She has since changed her mind and I dont have the heart to part with it now. To replace this item new would cost me in excess of £500. I have no idea what to do and am finding the whole situation really stressfull, what shall I do??? what is the best way of cancelling this now sold item - I have not accepted to payment but need to get this situation resolved. Thanks

FWIW, I would echo some of the posts already made. You either disappoint your daughter or a bidder you'll probably never come into contact with again. In that position I would go for disappointing the bidder but make sure you tell your daughter of the stress her actions have caused you - tell the bidder the truth (don't lie) and be prepared for a negative feedback.

tomstickland

If I was a bidder and someone told me that they'd "changed their mind" then I'd be mightily annoyed and probably leave a negative feedback.

In advertising on Ebay you have committed yourself. I'm sure most people people would be complaining on here if a buyer said "I've changed my mind" after bidding on a high value item.

The correct course of action is to send the item. So your only hope is to be honest with the buyer and hope that they understand your failings.

hesjane

Ebay policy states:

Buyers automatically enter into a legally binding contract to purchase the item from the seller if they win the online auction-style listing or use the Buy It Now feature

If the buyer changed their mind about buying you'd be rightly upset and quoting this bit of Ebay policy. I can't why it should be any less legally binding on the seller to fulfill the contract. (How can a contract only be legally binding on one side of the transaction....doesn't make sense or seem possible to me)

I'd be extremely angry and upset if I was the buyer in this instance.

Sorry - I know it's not what you want to hear but this is just my view on the situation.

frivolous_fay

I've not seen any compelling evidence of ebay bids / sales being legally binding.

nightswimmer

hesjane wrote:

Ebay policy states:

Buyers automatically enter into a legally binding contract to purchase the item from the seller if they win the online auction-style listing or use the Buy It Now feature


If the buyer changed their mind about buying you'd be rightly upset and quoting this bit of Ebay policy. I can't why it should be any less legally binding on the seller to fulfill the contract.

Although eBay say this, it is meaningless and you won't find it in their T&C's. eBay is not an Auctioneer (or an Auction site) and therefor sales through it are not governed by the same laws that tradition auctions are, where it would be a legally binding agreement.

Avoriaz

frivolous_fay wrote:

I've not seen any compelling evidence of ebay bids / sales being legally binding.

We are talking morality on here not legality.

Ebay works reasonably well most of the time because most buyers and most sellers act in good faith most of the time. Ebay would fall apart if everyone changed their minds when it suited them.

It is fascinating how most MSEers support other MSEers on here.

MSEer “I’ve changed my mind and I want to cancel the deal”. gets the response “That’s OK, just send a nice email and the buyer/seller will understand.”

MSEer “The seller/buyer wants to cancel the deal” gets the response “What a bar steward; they are not allowed do that; that is really unfair; don’t they realise bids are binding; report them to ebay: sue them in the courts etc”

Just a thought.