Job centre why isn't this number free

MARKBLACK

Hi, my son had to contact the job centre to sign on - he was on hold on and off, the call cost me £1.67 dosent seem alot but some people couldnt afford to pay - why aren't these numbers free.
08444 96 8000

DCFC79

You could use say no to 0870 to find a cheaper number if there is 1.

withabix

It is about 5p/minute from a BT landline.

Isn't that reasonable?

If it was free, who would you expect to pay for the call if it isn't the caller?

MARKBLACK

I tried dontpaytocall.com - no number

MARKBLACK

I see your point but we live near the centre but hes not allowed to just walk in to make an appointment - it has to be by phone - they could have made this easier for him

MARKBLACK

Just think the job centres could help out more, he has just been paid off and willing to work and abided by their rules - the lad needs a break. I also think if they are going to put you on hold they should ring you back, he only rang to ask for an appointment to sign.

CCFC_80

I'm sure the number was definitely free at some point last year..
I expect they have withdrawn the free number to save more revenue.

clairec79

Jobcentres used to have a phone in them with a direct line through to the call centre, so he could call in and make the appointment, via phone, for free

The_ICT_Engineer

clairec79 wrote: »

Jobcentres used to have a phone in them with a direct line through to the call centre, so he could call in and make the appointment, via phone, for free

You find now. That the unformed heavy on door will not let anyone in unless they have a appointment. Or are to sign on (And then only if they produce their signing card)

HappyMJ

The_ICT_Engineer wrote: »

You find now. That the unformed heavy on door will not let anyone in unless they have a appointment. Or are to sign on (And then only if they produce their signing card)

Then how does a claimant browse the job vacancies in the jobcentre if they can't get in to use the machines? Anyone can enter a jobcentre and browse the terminals.

MissSarah1972

clairec79 wrote: »

Jobcentres used to have a phone in them with a direct line through to the call centre, so he could call in and make the appointment, via phone, for free

and everyone in there can hear your business and there is always a long line of people waiting. I guess thats a free line so why cant the number we call be free too.