Book wrong ryan air flight, not my fault 5 January 2012 at 9:47PM edited 30 November -1 at 1:00AM in Flights, Currency & Car Hire 47 replies 26.3K views

Moto2

postcode wrote: »

............. along with travel insurance that I *didn't* select for my relative... Sigh.

Did you actually select "do not insure me" though?
A lot of people don't actually read the question asked and just presume they're asking what country you're in.

It's obviously designed to harvest a few premiums they wouldn't normally get.

postcode

Moto2 wrote: »

Did you actually select "do not insure me" though?
A lot of people don't actually read the question asked and just presume they're asking what country you're in.

It's obviously designed to harvest a few premiums they wouldn't normally get.

Yes, I had selected "Do not insure me" on my relatives' booking page, but had added insurance to my other booking - was messing around trying to find out how much it would cost. Lesson learnt, never experiment whilst actually booking something with Ryanair.

NFH

Moto2 wrote: »

Did you actually select "do not insure me" though?
A lot of people don't actually read the question asked and just presume they're asking what country you're in.

It's obviously designed to harvest a few premiums they wouldn't normally get.

From 13th June 2014, such trickery will be outlawed by Regulation 40 of the Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013.

Sally22_2

Just visited Ryanairs website for the first time and got the usual

Cookies on Ryanair.comBy using our website you are consenting to our use of cookies in accordance with our Cookie Policy. Find out more about cookie usage on Ryanair.com.

Like most people I just accept the T&Cs to make the box go away, Im guessing they could say that you have accepted these so if the booking is wrong because of cookies its your fault?

Oh also that travel insurance is a bit sneaky isnt it!

supersabw

As I am a first time Forumite, not sure if I am doing this correctly, so apologies if not. Does anyone know if it matters that I've put "Mrs" instead of "Mr" on a booking I did tonight, please?
Thanks in anticipation

Moto2

supersabw wrote: »

As I am a first time Forumite, not sure if I am doing this correctly, so apologies if not. Does anyone know if it matters that I've put "Mrs" instead of "Mr" on a booking I did tonight, please?
Thanks in anticipation

It shouldn't matter at all
You can call yourself Mr/Mrs/Ms etc. regardless of your gender and change it as you see fit.


The important bit is the name matches that on your passport - which doesn't include titles of that nature. - it may include honourific titles but until I'm knighted, I'll never know:)

callum9999

postcode wrote: »

Yes, I had selected "Do not insure me" on my relatives' booking page, but had added insurance to my other booking - was messing around trying to find out how much it would cost. Lesson learnt, never experiment whilst actually booking something with Ryanair.

No, always experiment if you're undecided, just don't run two different Ryanair quotes in two different tabs at the same time. Its not a flaw that randomly messes up things, it simply uses the latest data you entered.

fifeken

NFH wrote: »

From 13th June 2014, such trickery will be outlawed by Regulation 40 of the Consumer Contracts (Information, Cancellation and Additional Payments) Regulations 2013.

Nonsense.

That will only stop them from pre-selecting an entry for you. In this example, you have to make the selection yourself and right underneath the pull down box it tells you about the "Don't insure me" option. Not perfect or 100% consumer friendly but not trickery either.

NFH

fifeken wrote: »

Nonsense.

That will only stop them from pre-selecting an entry for you. In this example, you have to make the selection yourself and right underneath the pull down box it tells you about the "Don't insure me" option. Not perfect or 100% consumer friendly but not trickery either.

It is of course trickery and it does not obtain the express consent of the consumer, as required by Regulation 40(1). The "don't insure me option" is unreasonably and deliberately mingled within a list of countries.

fifeken

NFH wrote: »

It is of course trickery and it does not obtain the express consent of the consumer, as required by Regulation 40(1). The "don't insure me option" is unreasonably and deliberately mingled within a list of countries.

You forgot to add "in my opinion" as that's all it is.

Your attitude to Ryanair is all too apparent from this and other threads, but there's little to no basis to what you say from what I've read before.