Advice on rejecting a used car.

mikey72

Only by a major engine rebuild.
Or putting an engine from a scrapper or write off.
"It involves removing the engine and replacing the short block though"
"Unfortunately not because the mounting point on the engine block has broken off which means the block needs replacing."

Keep it in perspective.

motorguy

mikey72 wrote: »

Only by a major engine rebuild.
Or putting an engine from a scrapper or write off.
"It involves removing the engine and replacing the short block though"
"Unfortunately not because the mounting point on the engine block has broken off which means the block needs replacing."

Keep it in perspective.

Still way short of 'the engine falling out'. And i'd have thought there were ways round this, rather than replace the short block.

Lets be honest it would be in a main dealers interested to 'beef up' the job required and to diss the local opposition. Nothing service departments love more is to kick around work done elsewhere.....

The supplying dealer is repairing the problem. If the O/P has doubts, pay for an independent inspection subsequently.

Bringing in TS at this stage, demanding an expensive main dealer labour rate / rejecting car and getting everyones backs up is a recipe for a long and unnecessarily drawn out process.

mikey72

pgilc1 wrote: »

Still way short of 'the engine dropping out'. And i'd have thought there were ways round this, rather than replace the short block.

Lets be honest it would be in a main dealers interested to 'beef up' the job required and to diss the local opposition. Nothing service departments love more is to kick around work done elsewhere.....

I wouldn't be keeping it.

The op can get decent advice from trading standards tomorrow anyway, not from an internet forum.

motorguy

mikey72 wrote: »

The op can get decent advice from trading standards tomorrow anyway, not from an internet forum.

True. And i'd be surprised if they say anything other than give the dealer the opportunity to repair it.

I think you're setting a false expectation that cant be met by saying otherwise.

motorguy

mikey72 wrote: »

I wouldn't be keeping it.

Over a sheared engine mounting bolt that the O/P has agreed to let the supplying dealer fix and is currently being fixed?

Good luck making that stick.

mikey72

Guess you're firmly stuck on a different thread
Mounting point cracked off block = Sheared bolt?

Quick bit of weld and you're ok for the 3 month warranty?

You're not the seller are you?
If not, you'd be their dream buyer.

Still, trading standards are the only way to go. Unless you're really keen for the op not to speak to them?

motorguy

mikey72 wrote: »

Guess you're firmly stuck on a different thread
Mounting point cracked off block = Sheared bolt?

Quick bit of weld and you're ok for the 3 month warranty?

You're not the seller are you?
If not, you'd be their dream buyer.

Still, trading standards are the only way to go. Unless you're really keen for the op not to speak to them?

The garage have agreed to repair the vehicle, therefore they are meeting their obligations as a motor trader. End of.

The O/P's issue is NOT that they dont want the car repaired, it is that they want it repaired by the franchised dealer which the supplying dealer wont do and THAT is their basis for rejection NOT that they dont want the car fixed.

Also, of interest - the two people who actually are in the motor trade who have commented on this thread (Hintza and myself) and are best placed to advise the O/P on what they car expect and what their rights are, are both saying the same thing - let the supplying dealer do the repair, and have the work independently inspected afterwards if in doubt.


Muddying the waters on an internet forum by saying 'oh oh i'd demand my money back' and 'oh oh get trading standards on the case' is merely agitating the situation for the O/P - AND sending out the wrong message to other people reading threads like these with regards to their rights.

mikey72

pgilc1 wrote: »

the people who actually are in the motor trade who have commented on this thread (myself)

End of.

Figures on why you personally are so keen on the op rolling over, and so keen they don't speak to trading standards.
As a trader, surely you'd be clamouring to be proved right, and be pushing them to take the correct route to back up your unbiased advice.
What is the right message.
1) speak to trading standards, they'll tell you the truth
2) don't speak to them, trust a used car dealer on an internet forum?

atrixblue.-MFR-.

mickey is spot on in SOGA.

but as with all cases most garages become difficult with these situations, then you go down the letters and court rout, this isnt happeneing here, the garage are willing to rectify this problem and acting fairly towards the problem, you cant assume they will weld these bolts in place. and you cant assume they will use a recon motor.

i believe they main dealer bigged up the problem by saying its a short block replacement, ive never heared of of sheered short block bolts not being able to be extracted in any vehicle. yes its a difficult and long process to extract them but i would see its do-able with corrct approach and tools requiring the engine removed anyway for easy of access and precision working. i firmly believe the main dealer opted for the easy and simple option of removing engine and replace short block. more cash less labour and time scale.

here i like i said in my post is to have a pre works agreement in writing.

works to be completed competantly and at a high standard.
before handover of completed work i will inspect the vehicle using a independant inspector such as AA or RAC to check quality of work and othe points of interest of the vehicle.
agreement to honour any dealer warranty and to use main dealer parts in this respect.
repair does not affect any purchased warranty.

in respect of the repair being un economical or of unsatisfactory quality of workmanship a refund or replacement will be provided.

mikey72

atrixblue.-MFR-. wrote: »

ive never heared of of sheered short block bolts not being able to be extracted in any vehicle.

The op has said the garage has stated it's not just sheared bolts though.

"the mounting point on the engine block has broken off"

So the blocks gone.