Marc Jacobs reductions at the perfume shop

juliebunny

Meks1980 wrote: »

Wish I had bought from store now as I have not got a clue what is happening with my order! They requested the money from my bank when I ordered but checked the bank this morning and funds back in... My order isnt showing as cancelled just ordered.... Would have been a lot easy just to visit the shop!

I'm starting the think the same. I've missed out on the sets in store because I thought I had my online order. I'm getting very disillusioned with online sales, to be honest. Even where the retailer gets the order to me, I've had to queue for up to 1 hour 20 minutes at my stupid royal mail collection office, because I'm always out when they deliver....
No offence to the post of this offer, it was a great heads up but next time I'll rush down to the store instead.

On the upside, my Boots order actually came with the Monsoon perfume in, so don't really need the Oh Lola anymore. Also, Space NK have some lovely perfumes for only £10 at the moment - just not in my local store....sigh....just as well, going to get back into MSE mode as of today! The purse is now CLOSED, the credit card to gather dust!

EDIT - My credit card is showing a PENDING transaction for the amount of my order. No idea what this means, except that maybe they have tried to take the money - didn't check it before today so maybe that has been there since I placed the order??

teabag29

My 2 orders from 29th are still showing as exported (order1- daisy gift set and ck shock for him gift set, order 2 - joop homme gift set). I'm gonna ring them n see whats what

teabag29

yay glad I rang, the lady I spoke to said my orders are fine, the first one with the daisy set is being sent out today and the second one is also in stock and fine and should be sent out tomorrow . If you're worried just give them a call, its a free phone number to 0800 98 88 660

sallysaver

Hi,
To get the current position on individual orders I also think it is better to ring to clarify your own situation.
The lady I have spoken to was very polite and professional - something that to be honest I wasn't expecting for some reason!!!
However, she confirms I won't be getting the Daisy as completely out of stock (ordered 6.45 on the 29th December).
Although I have also had an email regarding the Lola also being out of stock, this is not true and the Lola is being despatched today.
She has no idea how or why I got the email regarding this item but apologised.
I feel like ringing back regarding the Daisy as Teabag has just posted hers is on the way, but looking back through the posts, hers was ordered before mine, so perhaps they do have some sort of system?
Its still been a fiasco but like another poster has said, I too am becoming more disallusioned with online orders and not just from the Perfume Shop.
She did confirm that the Daisy sets are still available in most of their outlets. Perhaps they should recall them to sell them online, because from this forum alone, there has been a lot of disappointment. Sally

juliebunny

Really - I wonder which Outlets still have Daisy - certainly none near me.....

Thanks for the updates, I'll give them a call too.

vicx

teabag29 wrote: »

yay glad I rang, the lady I spoke to said my orders are fine, the first one with the daisy set is being sent out today and the second one is also in stock and fine and should be sent out tomorrow . If you're worried just give them a call, its a free phone number to 0800 98 88 660

Good news for you! I still have had no cancellation or dispatch email. Hopefully my order will be sent out too as my order was placed at 5.20pm (noticed your order was around 6pm).

I have already bought the Daisy Gift Set on NYE as I phoned a store 30 miles away so went straight to the store to collect it. Its looking like I may end up with two so a wasted trip to the not so local shopping centre as I only want the one gift set but had to buy it in case my order was cancelled.

juliebunny

vicx wrote: »

Good news for you! I still have had no cancellation or dispatch email. Hopefully my order will be sent out too as my order was placed at 5.20pm (noticed your order was around 6pm).

I have already bought the Daisy Gift Set on NYE as I phoned a store 30 miles away so went straight to the store to collect it. Its looking like I may end up with two so a wasted trip to the not so local shopping centre as I only want the one gift set but had to buy it in case my order was cancelled.

2 Daisy gift sets, what a nice problem to have :rotfl::rotfl::rotfl:

malebolge

sallysaver wrote: »

Hi,
To get the current position on individual orders I also think it is better to ring to clarify your own situation.
The lady I have spoken to was very polite and professional - something that to be honest I wasn't expecting for some reason!!!
However, she confirms I won't be getting the Daisy as completely out of stock (ordered 6.45 on the 29th December).
Although I have also had an email regarding the Lola also being out of stock, this is not true and the Lola is being despatched today.
She has no idea how or why I got the email regarding this item but apologised.
I feel like ringing back regarding the Daisy as Teabag has just posted hers is on the way, but looking back through the posts, hers was ordered before mine, so perhaps they do have some sort of system?
Its still been a fiasco but like another poster has said, I too am becoming more disallusioned with online orders and not just from the Perfume Shop.
She did confirm that the Daisy sets are still available in most of their outlets. Perhaps they should recall them to sell them online, because from this forum alone, there has been a lot of disappointment. Sally

Thanks for this info. I rang about my order and like you, was told that the only thing actually cancelled was the Daisy. I'm half happy, half annoyed as because I thought they'd cancelled it all, I bought some other stuff, but then again I really wanted the Lola. I think I'll be skint but smelling nice for 2012!

Cazo

teabag29 wrote: »

yay glad I rang, the lady I spoke to said my orders are fine, the first one with the daisy set is being sent out today and the second one is also in stock and fine and should be sent out tomorrow . If you're worried just give them a call, its a free phone number to 0800 98 88 660

Thanks so much for this info Teabag29! I gave them a phone on the number you provided and the lady was very very nice and helpful!

I'm absolutely over the moon as she confirmed that my order was placed just in time and that I will be receiving the Marc Jacobs Daisy set and the Juicy couture couture Perfume set. YAY!

Thanks again to the op and Teabag29 for posting this phone number.

vicx

juliebunny wrote: »

2 Daisy gift sets, what a nice problem to have :rotfl::rotfl::rotfl:

I already have a 50ml and 100ml bottle of Daisy but bought the gift set since it was almost half the price (and wasn't lucky enough to get it in the sales last christmas) so two gift sets are definitely not needed and one will be returned to store if my online order is received.

I would very grateful if they accidently sent me the eau so fresh gift set instead