Buyer wants refund

enya_ntfc

Personally I think you are a tad silly in thinking you don't have to refund, because all a buyers gotta do is claim not as described and you have to refund.

I am a private seller but accept returns. Why? Because if I see someone who accepts refunds I am more likely to bid than someone who does not - in fact I avoid all private sellers who put "do not accept refunds" on their description.

Most of my stuff costs under £3 to post mind - and have not yet had to issue a refund (other than missing post).

Soolin - I both buy and sell clothes and have never had a problem (other than the wrong size but it still fitted me so no problem). Maybe I am just lucky? haha.

Googlewhacker

soolin wrote: »

Actually if you buy from a classified ad in a paper you have full coverage, exactly as you would if you bought from Tesco online.

It is called Distance selling regulations and applies every time you make a purchase that is not face to face - it is only ebay that exclude some sellers as they are deemed to be private.

So you go and collect the item from the person who is selling a second hand item and thats deemed to come under the DSR?

I'm amazed if that is the case

soolin

Googlewhacker wrote: »

So you go and collect the item from the person who is selling a second hand item and thats deemed to come under the DSR?

I'm amazed if that is the case

I was thinking more of the advert types, not the small ads. However, if you turn up to buy something face to face and you don;t like it you walk away.

Googlewhacker

soolin wrote: »

I was thinking more of the advert types, not the small ads. However, if you turn up to buy something face to face and you don;t like it you walk away.

No, I was on about the individual private sellers in papers that sell of their old crap

soolin

Googlewhacker wrote: »

No, I was on about the individual private sellers in papers that sell of their old crap

With the actual deals done face to face in cash- so no need of any distance selling protection.