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MSE News: Noddle to offer free credit reports

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  • For me it says they cannot automatically match my details :S

    Shame, really wanted to check that report!
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  • thenudeone
    thenudeone Posts: 4,462 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    For me it says they cannot automatically match my details

    I suggest you re-try with any variants that may be present (eg house name instead of number; with and without middle names etc).

    When I re-tried with different details it found me second time around.:p
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  • Just tried to sign up and it tells me that it is £19.95 per month after 10 days

    Am i on the wrong site?
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    autosec wrote: »
    Just tried to sign up and it tells me that it is £19.95 per month after 10 days

    Am i on the wrong site?
    I would guess so.
    Try www.noddle.co.uk.
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Incidentally, does anyone know if you can "refresh" your credit report to get an up to date one?
    I got one on the date I signed up which then persisted for the next month. It then changed a month later and that's the one I've still got.

    There's a mistake on it which I am reliably informed has been fixed by Cahoot (now part of Santander). They said they'd fixed it last month and it was still there this month, so I'd like to check it now rather than wait another three weeks if the problem is still there.
  • Hazzinho
    Hazzinho Posts: 742 Forumite
    No you can only refresh once a month.
  • Cell
    Cell Posts: 584 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Incidentally, does anyone know if you can "refresh" your credit report to get an up to date one?
    I got one on the date I signed up which then persisted for the next month. It then changed a month later and that's the one I've still got.

    There's a mistake on it which I am reliably informed has been fixed by Cahoot (now part of Santander). They said they'd fixed it last month and it was still there this month, so I'd like to check it now rather than wait another three weeks if the problem is still there.

    As it happens I have an answer from the horse's mouth, because I e-mailed them in January. Hope this helps:

    Thanks for your email, the reason it would have been updated on Equifax and not Noddle is because they would update their information more quickly, I can imagine this is frustrating and I apologise for this! The information should be updated when your report is refreshed next time, if it isn’t then please come back to us and let us know.

    Your Noddle credit report is refreshed every 30 days so any changes and updates that take place in the interim period will be reflected in your next monthly update. Also, it is important to understand that your credit report is not updated on a strictly monthly basis; rather it is refreshed for a 30 day period from the date at which you access your account after the previous 30 day period. For example:

    Day 1: login for first time and your new credit report is generated.

    Day 2-29: login at any point and the same credit report is shown.

    Day 30+: login and your credit report is updated, your new report is shown.

    This date (For example a week after the 30 days, so day 37) then becomes Day 1.

    It’s worth noting that, even if your Noddle report hasn’t been refreshed the main database will be updated as soon as we’re made aware of any changes. Therefore, if any searches are made on your file, lenders will see the most up to date information we have.

    I hope this is clear. Let me know if you have any further questions.
  • nottoolate
    nottoolate Posts: 1,359 Forumite
    seems to be a bit more erratic that every 30 days. mine has been varying by + or - a week or so off that. so don't expect it to the day
  • JimmyTheWig
    JimmyTheWig Posts: 12,199 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 21 February 2012 at 3:11PM
    I think what Cell is saying is that it will be updated the first time you log in after 30 days, so could be more than 30 days.
    If what they've said (potentially day 30 could become day 1) then it can actually be a 29 day cycle!
  • nottoolate
    nottoolate Posts: 1,359 Forumite
    I think what Cell is saying is that it will be updated the first time you log in after 30 days, so could be more than 30 days.
    If what they've said (potentially day 30 could become day 1) then it can actually be a 29 day cycle!

    no. i logged in on 19th and report had been updated on the 14/15th
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