LloydsTSB PPI Payment

daveyboy85

dustybin71 wrote: »

went into my local bank, who phoned ppi for me. Apparently I was meant to be on priority spreadsheet for last 2 months, but got missed off for some reason, he could see my details on this months spreadsheet, with notes saying amount needed to be re-calculated as amount was agreed 3 months ago!!!!!
Was told 7-10 working days, and was instructed to go back into bank if money not in my account by then and she would take it further........tick, tick, we shall see if my award appears in my bank account, although I am not holding my breath, been waiting 3 months so far lol!!!!!

When did you receive your letter? I got mine 30th July was told on the 30th September that i will get payment within 7-10 days not sure if thats working days or not. I am going to count it as working days so hopefully by 14th October i should have money. Hopefully you get yours too

dustybin71

daveyboy85 wrote: »

When did you receive your letter? I got mine 30th July was told on the 30th September that i will get payment within 7-10 days not sure if thats working days or not. I am going to count it as working days so hopefully by 14th October i should have money. Hopefully you get yours too

Hi Daveyboy,
I was given award amount over phone, end of July. Apparently a letter had been sent out to me on 17th July, but even after requesting this letter 3 times, I have still not received it! This money was meant to have been in my account within 21 working days!!!!!! Still waiting.
Person I saw in branch today, told me to expect cash in bank within 7-10 working days, so said to give it 2 weeks. Yes you SHOULD get your money by 14th IF they are actually telling the truth this time!!!!! Fingers crossed for you, and for myself too :-)

philpoticus

I've just got back of holiday and ive still NOT been paid! Fuming, will be on the phone to them tomoz. The 3rd of Aug was when I had my calculations letter. Watchdog seems like a great idea right now. Will beg closing my current account when I eventually get it.

parsnips

I bank with Lloyds, can i go in and enquire about how long im expected to wait ? i got offer letter 23rd aug and still no cheque !

dustybin71

parsnips wrote: »

I bank with Lloyds, can i go in and enquire about how long im expected to wait ? i got offer letter 23rd aug and still no cheque !

Parsnips, you can go in but all they will be able to do is give you the number for PPI claims as they not dealing with anything to do with PPI in branch. I got the woman from branch to call them and she spoke to (in her own words!) 'a very uncomfortable young man'. She said they are up to their eyeballs in backlog, and I was now on priority list with amount to be recalculated due to taking so long to pay out, and that I would get money in 7-10 working days....we shall see!

philpoticus

dustybin71 wrote: »

Parsnips, you can go in but all they will be able to do is give you the number for PPI claims as they not dealing with anything to do with PPI in branch. I got the woman from branch to call them and she spoke to (in her own words!) 'a very uncomfortable young man'. She said they are up to their eyeballs in backlog, and I was now on priority list with amount to be recalculated due to taking so long to pay out, and that I would get money in 7-10 working days....we shall see!

I've just got through this morning and apparently I've been placed on the priority spread sheet. This was actioned on the 29.09.11 and I've still not been paid. I wonder how long priority is taking!

sam.T

philpoticus wrote: »

I've just got through this morning and apparently I've been placed on the priority spread sheet. This was actioned on the 29.09.11 and I've still not been paid. I wonder how long priority is taking!

I was placed on priority spreadsheet on 21st september but still nothing apparently I was told on friday priority spreadsheet worthless at moment as it too is backlogged,I was supposed to of had payment last friday and nothing.

philpoticus

sam.T wrote: »

I was placed on priority spreadsheet on 21st september but still nothing apparently I was told on friday priority spreadsheet worthless at moment as it too is backlogged,I was supposed to of had payment last friday and nothing.

Oh no what a joke, and to think I thought I was getting somewhere! I best be getting more money as my interest was only calculated until the end of Aug.

sam.T

philpoticus wrote: »

Oh no what a joke, and to think I thought I was getting somewhere! I best be getting more money as my interest was only calculated until the end of Aug.

mine was calculated to 5th october,try emailing CEO like I have see if you have any luck that way...might help? lloyds are a joke don't actually think they know what theyre talking about anymore as i've been told that many different tales.. ...if we owed them what they owe us we'd get a bailiff kicking the door down...next stop watchdog if i dont get any joy from ceo .

philpoticus

sam.T wrote: »

mine was calculated to 5th october,try emailing CEO like I have see if you have any luck that way...might help? lloyds are a joke don't actually think they know what theyre talking about anymore as i've been told that many different tales.. ...if we owed them what they owe us we'd get a bailiff kicking the door down...next stop watchdog if i dont get any joy from ceo .

Yes, that's going to be my next option. It's like you say, conflicting stories each time you ring up. I've had time scales, no time scales, BACS payment, immediate transfer, one lump sum being paid, payments split into premiums and interest. Surely they get briefed on the situation daily. It feels like its "say what you want"