Mortgage Exit Fees successes and failures

Heat

After two letters to the Halifax they repaid the exit administration fee of £175 that they charged me in full.

Thanks Martin!

Rahoo

also only 2 minute phone call to the halifax, cheque for £75 in the post, now that is a brucie bloody bonus is anyones eyes

shoe_2

Halifax..
made a quick telephone call today to just enquire after switching my mortagage in 2006 and was told i will get a £100.00 refund in the next 14 days yepee

ndwalsh

Portman (Now Nationwide) - 1 letter sent, 2 responese. 1 from Natiowide saying no you are not entitled to anything, the 2nd letter from Portman saying a Cheque for £60 on its way in full and final settlement. Cheque recieved - thanks a bunch!

katier_2

Martin, thank you so much for this information.

I read the article today, made a telephone call and was refunded £140 as a direct bank transfer straight away.

A five minute phone call with a £140 payoff! Hope everyone else is as successful.

Katier :j

KTF

KTF wrote: »

Just called Halifax. In July 2003 it was £75 and in September 2005 when I moved from them it was £175. A refund of £100 is in the post now.

Took no more than 5 mins on the phone

Quoting my original post (from 07-03-2007)
as its been over a month now and no sign of any cheque. They did say it would take up to 30 days so has anyone else had payment after claiming at the same time?

geoff62

hello all i have got £30 back frome the abby for the exit fee

tks martin

mmel

i originally had my mortgage with Standard Life but then 3 years ago moved to Portman. After reading Martin's advice, I phoned Standard Life and they advised me i was charged an exit fee of £150. i had no idea what was in the original contract so they told me to write to them as they would need to investigate. About 2 weeks later, I got a refund cheque for the full £150. Apparantly, they advised me that when I took the mortgage out with them, they did not tell me what the exit fee was, hence they gave me a full refund! All for the price of a 1st class stamp! Wot a result!!

battenburgone

hello, just read your post (I'm a bit slow)! I rang the Portman and was told to write in to "The Focus Group" at their head office (the address is on all their paperwork), I got a response back within 2 weeks, including a cheque for £109 (having been charged £199) - Don't be fobbed off, they will give it back!

Essex_John

Exit fee;
At time of mortgage £150
At time of redemption quoted @ £195
Actual fee £275!!!

One email (thanks Martin) + one phone call = one cheque for £130.86.