Mortgage Exit Fees successes and failures

fiveyearplan

It took less than a 5 minute phone call and the money should be in my account within 3-4 working days. £82. Wonderful.

fiveyearplan

Now I'm trying to claim from Birmingham Midshires for 2 mortgages. This is proving a little more difficult than Woolwich. First of all I didn't have my agreement numbers so she tried to search using my address (this is how Woolwich found details!). She suggested I go to my bank and ask them the reference for my direct debits which paid the mortgages. Luckily this took a quick phone call to First Direct and they gave me the numbers.

I phoned BM back and spoke to a different lady (Anita) who by some chance immediately located my previous mortgage accounts without me having to give her my information. I asked how she managed to locate me when Vicky couldn't locate me. I asked if maybe Vicky was trying to put me off...... Anyway Anita has put in a request and it will take about 2 weeks because "you can imagine the amount of calls we are having". I told her how Woolwich was able to do this all within 5 minutes. Anyway I'll let you know in 2 weeks if I've been successful. In the meantime I'm going to dig out my mortgage and see what I'm entitled to myself before they come back to me.

boudiyax

Natwest £225
(Ex Bristol and West mortgage)
full refund within 2 weeks, yippee!

Cheers Martin and co.

daveg72

daveg72 wrote: »

Just applied to A&L for my mortgage exit fee and got £100 for a 5 minute phone call. Every little helps

Cheque turned up today but although been told it would be £100 to be refunded, it is actually for £210 with a letter of expplanation. Really happy about this :beer:

margarita555

Hi, I wondered if anyone could advise me on the following:-:confused

I used the initial template letter to try to reclaim our mortgage exit fee overpayment and posted it on 2/8/07 to Abbey Plc and have not received a reply as of 25/8/07 even allowiing for the postal strikes. Should I write again using the stronger template letter or just wait a bit longer first? Any help would be appreciated. Thanks.

Margarita

wriggle

Hi, I sent a letter off to Bradford and Bingley for my mortgage exit fees a couple of weeks ago. Cheque turned up today for £125, can't believe how easy it was thanks very much:rotfl: :rotfl: :rotfl:

wriggle

I would give them a call to ask if they have received it

pandapaws

:T :j :T :j :T :j

SUCCESS!!!

Just received a cheque for £100 from the Scarborough Building Society.

They initially refused our claim as the amount that was on our mortgage offer (£245) was the amount we actually paid. I persevered though, and wrote back to say that the mortgage offer they referred to was for a re-mortgage when we moved house, and we had no option but to keep that mortgage or pay a fortune in redemption. I asked to see the figures on the original mortgage offer when we first went to SBS, and it was £100 less. They have said that they're not agreeing with my claim, but sent the £100 as 'goodwill'. I don't care what it's called - it's £100 just the same!

Thanks for all the advice!

ted453

Rang Skipton - gave me another Tel No to call. Thought 'here we go'

BUT.. ...Gave operator mortgage Roll No. and he said that 'my details had been registered'.

Within a week cheque arrived for £100. :j

Efficient or what?

Thanks Martin & Support Personnel for your excellent site.
(:A )

slyder

I moved house back in 2001 and changed my mortgage from the Woolwich.

I had a look at the fees and was charged:
Deeds production fee - £75
Deed Admin fee - £20

I actually thought I probably am not due anything back as this seems reasonable. But i made the call anyway, the amount overcharged was £45 with £13.23 interest
Total = £58.23 :money: :money:

They do have a dedicated line to deal with these enquiries and it is very quick, and the person i spoke too was very nice.:T

Thanks very much for all the information to all involved in the site,

You are the true modern day Robin Hoods.;)

Slyder