A new 'tougher' thread... and so it continues

SDG31000

Afternoon Everyone

Pardon my langugue, but today had a sh*t start. DS1 came upstairs this morning to tell us that the ps3 was missing. We came running downstairs to find the windows open, the ps3, my laptop, mine and DH's phones and my handbag missing. :mad::mad::mad:

Thankfully they didn't take anything irreplaceable and no one was hurt, so we got off lightly. Barclays insurance have been fantastic and got everything sorted in one call. The police came very quickly as well and I have no complaints there either.
DH is working out what laptop to get to replace mine, so that has calmed him down.
DS1 has exams today, but I've contacted his college and they are going to put a note of special consideration on his papers and he will get a few extra points to account for any distraction he might have.
I'm doing ok at the moment. I will probably get angry later but at least I get to go handbag shopping.

I'm making proper chips for dinner as a treat and have a ham cooking at the moment to go with them.

So all in all, it could have been worse.

Take care everyone xxx

Possession

How awful! Glad you're all OK, but I know just how shocking and horrifying it must have been to discover that.

SDG31000 wrote: »

Afternoon Everyone

Pardon my langugue, but today had a sh*t start. DS1 came upstairs this morning to tell us that the ps3 was missing. We came running downstairs to find the windows open, the ps3, my laptop, mine and DH's phones and my handbag missing. :mad::mad::mad:

Thankfully they didn't take anything irreplaceable and no one was hurt, so we got off lightly. Barclays insurance have been fantastic and got everything sorted in one call. The police came very quickly as well and I have no complaints there either.
DH is working out what laptop to get to replace mine, so that has calmed him down.
DS1 has exams today, but I've contacted his college and they are going to put a note of special consideration on his papers and he will get a few extra points to account for any distraction he might have.
I'm doing ok at the moment. I will probably get angry later but at least I get to go handbag shopping.

I'm making proper chips for dinner as a treat and have a ham cooking at the moment to go with them.

So all in all, it could have been worse.

Take care everyone xxx

kidcat

Oh SDG how awful - sending virtual tea and hugs xx

anguk

SDG31000 wrote: »

Afternoon Everyone

Pardon my langugue, but today had a sh*t start. DS1 came upstairs this morning to tell us that the ps3 was missing. We came running downstairs to find the windows open, the ps3, my laptop, mine and DH's phones and my handbag missing. :mad::mad::mad:

Thankfully they didn't take anything irreplaceable and no one was hurt, so we got off lightly. Barclays insurance have been fantastic and got everything sorted in one call. The police came very quickly as well and I have no complaints there either.
DH is working out what laptop to get to replace mine, so that has calmed him down.
DS1 has exams today, but I've contacted his college and they are going to put a note of special consideration on his papers and he will get a few extra points to account for any distraction he might have.
I'm doing ok at the moment. I will probably get angry later but at least I get to go handbag shopping.

I'm making proper chips for dinner as a treat and have a ham cooking at the moment to go with them.

So all in all, it could have been worse.

Take care everyone xxx

How awful for you all, it's not so much the fact they've taken your stuff, though that's bad enough, it's the fact they've come into your house to take it. :mad:

maryb

I still remember the shock of finding we had been burgled many years ago. All my sympathy goes out to you

Byatt

SDG, that's so awful. What an awful shock. What did the police say?

fuddle

I'm so sorry to read that you've had intruders SDG. Really sickening that they not only came into your home but that they stole your stuff too.

Byatt

It's really warm here, a balmy 75F...

Well I wrote my letter for the dwp, it took all of 2-3 minutes typing, and I wonder why I took so long to do it. Is anyone else like that, putting off something only to find it was a simple job?

Got some strawberries for later on the recommendation of the local shop.

GreyQueen

Evening all.

((((((((((SDG)))))))))))))) oh my goodness, what a blinking thing to happen. Hope that you haven't lost anything irreplaceable. I once spent a fascinating few minutes talking shop with a SOCO (scene of the crime officer) from the Metropolitan Police. Well, he was probably as bored as hell to be talking shop at a party but I was fascinated. He spent all day going to the scene of burglary after burglary and said one of the chief targets were your car keys, so they could steal that, too.

nicepeach, the sofa is 10 on the comfort scale. The only teeny-tiny quibble is that it obviously came from a smoker's home and is putting out smokiness a bit. SG can't smell is but I'm cursed with a very acute sense of smell so I'll be pleased when it's aired out for a few weeks and doesn't whiff any more. But, having bought it in as-new condition for exactly 10% of what it would've cost new, I'm not going to grumble too much.:p

softstuff, wrap dresses are particularly comfortable. I have one although they really do more for the fuller-figured woman. Well, the lower half of my figure could be described as full but I'd need more of a bosom to do the style justice. It's great, they're as comfy as wearing a tee shirt but because you're wearing a dress you look as if you've made a effort. Pulls over your head, no ironing, pack screwed up in a bag and they take no harm..... I sometimes wear mine over trousers or over footless tights. I know several canny professional women who live in their wrap dresses and with a smart pair of heels and a bag, you can go anywhere.

Well, I've been talking to my utilty company's call-centre this evening to change my direct debit details and that was fast and easy. I get along well with call centres but I suppose because I work in one I have a pretty good idea what software they're using and the general battery-hen feeling they tend to generate among the staff. I always joke I'm one-in-a-million because 1 million Brits apparently work in them.............:rotfl:

Even as a part-timer, I'm handling a few thousand calls a month so it's unlikely that you'll get the same customer twice although when you do, callers always seem astonished that you can remember speaking to them the previous week/ month/whatever. Sometimes, someone will tell you that you're much nicer than that girl they got last week when the tracking software is showing you that the agent on that call was......you! And I'm nice on every call btw.;)

Seriously, I think any organisation, whether commercial or public sector, ought to have it's big cheeses on the call centres at least once a month. It would make them aware of the customers' issues, the shortcomings of their ways of working and they might just value their staff to pay them a bit more than national mimimum wage, which is all a lot of people are getting.

When we have official visitors who are allowed to strap on a trainer headset and listen in to some calls they always end up shocked and awed; shocked at how some people see fit to speak to us and awed at how much we can do and how fast we can do it. Honestly, if you've never worked a customer service job, you've no clue about how utterly bl00dy some of the general public can be. Even pensioners use the F-word and that is so wrong in so many many ways..............:rotfl:

Ok, I'll get off my soapbox now.:p

I think I might just need a gallon of tea about now.................Nuuuuuurrrrrrrrrrssssssssssssss!!!!!!!!!!

PS the old sofa has now gone and I can actually move in my living room! It's all good. Have a good evening, peeps.

ETA I forgot a tea quote. This new sofa has me so besotted I'm forgetting myself.

You can never get a cup of tea large enough or a book long enough to suit me. ~C.S. Lewis

Hobsons_Choice

SDG: So very sorry to hear about the burglars. Glad nothing irreplaceable went missing though. As long as your family were not threatened that's the main thing!
We were burgled some years ago and they left a pile of...um...poo on the patio. Police said it's because they get excited, and we were lucky they didn't do it in the middle of the bed. That calmed me down a bit !!