Appen Butler-Hill

Maktina

Got a reply from Kayako, apparently everything is fine at their end so it's us. We need to either A reset IE to default, B reset the toolbar, C restart computer or D reinstall the toolbar

271906

Just to say I'm having the same problems.

Not sure I want to have to complete nearly 3 hours more work at 18:00 on a Friday...

I sometimes feel like I have no life when these technical issues happen because of the need to make up time...

Maktina

I went through the suggestions by Kayako, but still getting blanks - so I'm giving up for today, seeing as they can't replicate the error at their end.

MallRat

Maktina wrote: »

Got a reply from Kayako, apparently everything is fine at their end so it's us. We need to either A reset IE to default, B reset the toolbar, C restart computer or D reinstall the toolbar

Maktina wrote: »

I went through the suggestions by Kayako, but still getting blanks - so I'm giving up for today, seeing as they can't replicate the error at their end.

Same here. Well, I tried C and D - not entirely sure what is meant by A and B!

Thanks for the info anyway.

271906

I don't see how they think it isn't a problem on their end.

Yes, if only one person was getting the problem, but we've all had the problem...

ANGELFLOWER

I have sent them some screenshots which they asked for as they can't see the problem themselves.

Maktina

I had to file an absence as they don't seem to be acknowledging that the problem is wide-spread.

ANGELFLOWER

Maktina wrote: »

I had to file an absence as they don't seem to be acknowledging that the problem is wide-spread.

Yeah, me too. No further feedback

Cassiopeia01

I think I'm glad I wasn't working

271906

Is anyone else getting a 'no tasks assigned' message, or have I been sacked....:undecided