Natwest e-Savings - 3.12%, instant access

lkmc01

EdGasket wrote: »

My wife has been offered the eSaver 3.12% deal. She does not currently have an eSaver. I, on the other hand, who have been a customer and eSaver account holder for many years have not been offered the 3.12% deal! Typical of today's short sighted attitudes and lack of respect for loyalty. Guess where my money will NOT be invested ! If you ever read this NatWest, take note !

I am in the same boat. My partner doesn't have any esavings accounts with Natwest. I have 2 - an old one I do not use with no bonus anymore and a current bonus one until February next year (2.89%). I haven't been offered the new bonus 2.08% whilst my partner has. JOKE!!! (he is a tax payer, I am not)

Somerset

I've just got off the phone with NW - total waste of time. Went to five depts (transferred), three of them said NW didn't offer an e-saver with this rate. The other two did know all about it but said invite only and there is no dept within NW to talk to about getting an invite/offer.

buffman

Somerset wrote: »

I've just got off the phone with NW - total waste of time. Went to five depts (transferred), three of them said NW didn't offer an e-saver with this rate. The other two did know all about it but said invite only and there is no dept within NW to talk to about getting an invite/offer.

I too tried telephoning with a similar result. I told them that it is causing resentment amongst their customers if some were offered higher bonuses than others. I informed them as a consequence other unwanted customers will vote with their feet, like me, and leave.

meggsy

buffman wrote: »

I too tried telephoning with a similar result. I told them that it is causing resentment amongst their customers if some were offered higher bonuses than others. I informed them as a consequence other unwanted customers will vote with their feet, like me, and leave.

Well said - I've left my esaver open for the time being but transferred most funds out to AA savings at 3.20% gross

I've never had a problem in over 30+ years with NatWest but since having savings with them for about 5 years I now realise why people complain

eviekins

This makes me really angry! My bonus is extended to Feb 2012. After being with Natwest for all of my years of having a bank account, I will be taking my 30k out and putting it elsewhere as my rate will drop down to 1% (what a joke!)
I'm thinking about moving current account as well, purely because this whole savings situation has really p****d me off!
Natwest have been no help at all and obviously aren't bothered about our money as otherwise they would be offering us better rates. If i earned more I would be moving asap to first direct. 8% on savings of £3600 a year, a bonus for moving to them and fab customer service record. Unfortunately as I am under the £23k (?) I cannot apply, so will be looking else where.

Somerset

meggsy wrote: »

Well said - I've left my esaver open for the time being but transferred most funds out to AA savings at 3.20% gross

I've never had a problem in over 30+ years with NatWest but since having savings with them for about 5 years I now realise why people complain

Same here. This account was really handy for me as I could drop stuff in and out of the current account instantly plus it has FP with lloyds which is my main account. But so hacked off with the ''couldn't care less'' attitude, that I went to my old AA account to initiate a transfer in, saw the saver 5 rate of 3.2%, telephoned and have switched my saver 4 (2.9%) to saver 5 (3.2%) which I must say, was easily done, and have moved a chunk from NW to Lloyds for onward transmission to the AA, and will do the rest tomorrow. Btw my NW rate was 2.28%, remiss of me, but it was convenient at the time - but there's a bit more in there now (or was) and it'll soon be an empty account. I'm grateful to this thread.

psychic_teabag

Now that the 3-day transfer from savings accounts is (almost) at an end, there's less incentive to keep savings close to current account. I used to use tesco for short-term cash, because of the immediate transfers between there and (NWest) current account. But I think even the AA now gives you same-day withdrawal back to linked account.

I think the thing that most annoys me about NatWest savings products is that the advertised rate doesn't always kick in immediately, but some time later. Eg I think their fixed-rate ISA's are currently taking money now, but the headline rate doesn't start until February. So they get to sit on your money for a few weeks at a lower rate.

Blackdog

Blackdog wrote: »

Aaaaagh! Just had a letter thanking me for my application and telling me that I have to apply again as a new customer!!! What on earth is going on?

Hurray, got confirmation today that the account is open. Only problem is they haven't confirmed the interest rate!

eviekins

I think you mean the fixed rate bonds? You deposit now, and get 2% until a certain date until the rate of 3.2% starts.

psychic_teabag

Looks like both fixed-rate bonds and fixed-rate ISAs are doing the same sort of thing. (Though with the ISA, looks like you have to apply soon-ish, but the deadline for actually giving them the money isn't until a few days before the starting date.)