Ryanair ---- Now Too Much Hassle?

will-he-payitoff

Just booked flights with wizzair for £75 equivelent RA was £198. Have used RA loads in the past but the days of yhe ultra cheapies seen to be gone.

antenna

2sides2everystory wrote: »

I haven't checked closely and nor do I plan to. Haven't even considered it since I booked. It was still cheap for a two hour flight and as I have said, it isn't "travel", it's just the flights. In fact with this booking I have learned a lot about how EasyJet do things differently. Their customer services are actually accessible via a number of routes for example and they don't charge the earth for it or for making simple changes to bookings, nor do they charge for checking in at the airport and as I said they are not particularly anal about cabin baggage either.

Works for me in 2011.

Ryanair can't trade on 2007 any longer. 1p flights are a complete myth now. Ryanair typical flight prices are cheaper than most but now not by very much at the end of the day in 2011, all things considered.

Dont be coy.....it's not your style......did you pay more?

antenna

MeanExpat wrote: »

So I need to convert my GPB prepaid Mastercard into a Euro prepaid Mastercard? Can this be fed from a UK GBP bank account? Would you loose a bit in exchange rate?

And it works only one way? I suppose that's £6 return for paying fees which is not too bad.

Have a foreign euro account too which I will also investigate next time I am in foreign land.

The euro fairfx card is fed from a uk bank account but when paying in euros for flights starting out of uk it seems you can choose your address with no complications.

budgetflyer

To be honest. same or similar route, I will now fly Jet2 or Easyjet for up to £20 more per RTN flight.
Unless they are really cheap, its just no fun any more.The whole Ryanair experience has become a complete pain in the ar5e

PaulShopper

Ryanair, too much hassle?

I tried to look up flights lunchtime at work and was asked to type a security code before I could look up flights, but there was no box to type into despite clicking refresh etc. so I gave up.

At home I did get a box so could type the code in, but as I was looking around at flights it kept coming back up so I had to type in more codes.

I found a flight I wanted for next week and went to pay but noticed a £12 card fee on the end. To avoid it, a Ryanair card is needed.

So, I tried filled in application for a Ryanair card and was told the card would arrive next week, so I cannot book this weekend. I decided to get the card anyway, input my card details and it said a verification screen would come up (Verified for Visa) but I just got a white screen as I waited for ages. In the end I gave up again.

What a shambles!!!

MeanExpat

Lucky are those who have an alternative company to fly with. I don't.

2010

phatbear wrote: »

I think most peoples issue is the potential to avoid the fee's but the hoops you have to jump through, if they just added the £6 on each ticket and didnt mention it no one would know, and therefore, mind

Hi everyone, I`ve been away for a few days, so just catching up on the thread.

I`ve no intention of buying a RA passport cash card, so when searching for flights, virtually impossible yesterday with their stupid security codes popping up everywhere, I will just add £12 and see how the price compares to the oppositions.

As Phatbear says, if the £6 was included in the price, no one would bat an eyelid, but of course it would put the headline price up

The other thing I would mention is don`t forget to look at Monarch prices which can be very competitive and there is no fee for using a debit card and only £10 per booking (not per person) for a credit card.
Also Monarch have plenty of money off codes floating about.

Badger_Lady

The interesting thing about Ryanair's website is that, in research, they've found a direct correlation between the effort needed to get through it and the propensity to purchase.

Basically, the harder their website is to use, the more likely people are to buy flights from them. Because by the time you've struggled and sweated and reloaded several times just to see the flight availability, and then seen that the flight and route are appropriate for you, you don't want to waste time any more - you jump on the bargain there and then.

You won't recognise that this is happening - this is key. The effect is subconscious but it's proven in testing. Obviously some customers will get pee'ed off an leave, but the percentage is lower than the 'agnostic' searchers on British Airways, for example. Ryanair has no agnostic customers - they have a few who will actively avoid them, and a majority who will feel a great sense of accomplishment at having fought their way through to a bargain.

I am curious as to how far they can take this. It's a balancing act to ensure that their proportions of lovers and haters stack up.

But the important lesson is that they don't care how much fun you have using their website. They're quite happy to give you hell as long as it works for their business!

fifeken

Steve_xx wrote: »

But did it, at the end of the day, cost more to travel with EasyJet than it would have done with Ryanair?

antenna wrote: »

Dont be coy.....it's not your style......did you pay more?

I think we know the answer to this despite the lack of a straight response.

budgetflyer

Badger_Lady wrote: »

The interesting thing about Ryanair's website is that, in research, they've found a direct correlation between the effort needed to get through it and the propensity to purchase.

Basically, the harder their website is to use, the more likely people are to buy flights from them. Because by the time you've struggled and sweated and reloaded several times just to see the flight availability, and then seen that the flight and route are appropriate for you, you don't want to waste time any more - you jump on the bargain there and then.

You won't recognise that this is happening - this is key. The effect is subconscious but it's proven in testing. Obviously some customers will get pee'ed off an leave, but the percentage is lower than the 'agnostic' searchers on British Airways, for example. Ryanair has no agnostic customers - they have a few who will actively avoid them, and a majority who will feel a great sense of accomplishment at having fought their way through to a bargain.

I am curious as to how far they can take this. It's a balancing act to ensure that their proportions of lovers and haters stack up.

But the important lesson is that they don't care how much fun you have using their website. They're quite happy to give you hell as long as it works for their business!

Incredibly that theory stands up if we are to believe their latest news. Apparently bookings are up since they installed the reCaptcha software. http://www.ryanair.com/ie/news/improved-site-security-protects-consumers