Paypal access card - anyone getting one?

chemical.galaxy

enya_ntfc wrote: »

Ive had one of these for a while now, can I use it to pay for postage at the post office without it charging me?

No charge at P.O. - that's all I use it for, it's great!

kell.b

I've been invited to apply for the Access card today but there's a few points I want clarifying but can't find a contact for the relevant department, so I've come here instead.

If I use my card to purchase something online there is no cost?

If I use my card to purchase something in a shop there is no cost?

Is there a minimum spend?

The invite also says I have to upgrade my account, did anyone else have to do this? I would be upgrading my account to a Premier Account. Is there any cost associated with this account? I know that it's free to upgrade, but it seems to be more aimed at Ebay sellers and I won't be using it for that purpose.

Thank you in advance for your replies

chemical.galaxy

kell.b wrote: »

I've been invited to apply for the Access card today but there's a few points I want clarifying but can't find a contact for the relevant department, so I've come here instead.

If I use my card to purchase something online there is no cost?

If I use my card to purchase something in a shop there is no cost?

Is there a minimum spend?

The invite also says I have to upgrade my account, did anyone else have to do this? I would be upgrading my account to a Premier Account. Is there any cost associated with this account? I know that it's free to upgrade, but it seems to be more aimed at Ebay sellers and I won't be using it for that purpose.

Thank you in advance for your replies

You should find all the answers here: https://www.paypal-marketing.co.uk/accesscard/

There are no fees for transactions, it's a debit card so as long as you have the funds you can spend them. You do pay to withdraw cash at an ATM though.
I have turned off paper statements which cost £5 and there is no annual fee.

steveforever

i had not heard about this till someone told me today, i tried to apply and it say not, then i clicked on a link above and then it said yes, do you normally get an email to confirm this or do they just send you the card?

Rusty!

I didn't get any confirmation about the card, it just turned up a week later.

steveforever

Thank you, i was told i couldnt have a card but when i log in to paypal access site on account manager i have my balance and card details, weird, lets see if i get the card now.

RFW

Thought I'd update this thread as I've had my first problem that is apparently on and off system wide.

Paid online with card and payment was rejected which was odd as funds were available. I then got the email saying payment had been taken.

I queried with the company I was paying who said they definitely hadn't received payment, then I called the card team and was told it was an error and that the funds would be refunded to my account, which it was about 10 minutes after I called.

So if you get a rejected payment, it's worth checking that it doesn't get taken.

dazzaofdagenham

Any news on general access for everybody for this card..

RFW

dazzaofdagenham wrote: »

Any news on general access for everybody for this card..

Given they haven't ironed out the payment problems I doubt it.

The problem seems to be with communication on paying. Sometimes the link between the card and Paypal to confirm funds in the account aren't quick enough resulting in a failed payment, yet the amount is debited from the account. This has been ongoing for several months now.

paulofessex

I have been using my card since it came out on a daily basis at the Post Office and other times making purchases online. I haven't had to top up the card as l use it via the funds in my pay pal account.

The only issues l have found is that on the odd occasion the card is declined, however the payment has still been taken. I used to phone them and it was sorted within 2-3 hours however if you don't it is refunded within 24-48 hours.

The customer service is top class, UK based. Many other companies should learn from them.