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natwest offline?

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  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It is not doable for my mum to drive me. She already lives 250 miles away from me. I am literally getting to a point where my Crohns is going to kick off, if that happens am screwed as I NEED TOILET PAPER. I have very few people around me because they all poop on me from a great height. I did click a link the other day and knew about the maintenance issue.

    BUT AS I KEEP SAYING THE MAINTENANCE WAS SUPPOSED TO HAVE BEEN FIXED BY NOW and people should be able to access their accounts as normal.

    If I was able to work, and thus save some money for moments like this then I would. If I was irresponsibe enough to have a credit card and be on benefits then I would be foolish.

    Natwest are going to lose me as a customer if they do not resolve this issue soon. It is disgusting and quite frankly I feel for anyone who is affected. If you are lucky enough to have food in your fridge right now and some cash in your pocket or savings think about those who cannot save.

    I have asked everyone I know if they can help including my ex. (that was hard)


    http://forums.moneysavingexpert.com/showpost.php?p=48265481&postcount=58
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • Reading through the panic that this has caused, can you imagine what the panic level would be if a UK bank were to fail?
  • I was worried earlier on and thought tax credits hadn't put my money through, now I know it's the banks problem I'm quite content to have a quiet saturday in the house until my money becomes available.
  • jalexa
    jalexa Posts: 3,448 Forumite
    edited 5 November 2011 at 2:46PM
    hayton2k3 wrote: »
    Why do you keep going on about it? I hope to god next maintenance they have a major security issue and your account is defunked and money missing. See who will be first to complain they should have took time to fix it.

    So you're not a High Street or shopping centre manager hoping for a good Saturday then?

    And while there is an element of "wise after the event", I think "why not Sunday?" is a relevant question.
  • jalexa
    jalexa Posts: 3,448 Forumite
    stclair wrote: »
    .. for any cause that is beyond our reasonable control...

    The 05:30 finish schedule has been exceeded. We don't yet know if the reasons are "reasonable".
  • hayton2k3
    hayton2k3 Posts: 286 Forumite
    karajane wrote: »
    What an absolutely appaulling thing to say to someone who is ill, you should be ashamed of yourself. We r a family who work, but low income and rely on tax credits that go in today. We cannot access them, and need them right now. I am fortunate enough my parents r only 25 miles away and I had enough petrol to go and meet my dad half way and get some cash. but many others will be in a bad way because of this.

    While I understand things go wrong, it does not make it ok for people who genuinely need their own money, and they have every right to sound off about it.

    Ill or not doesn't make a difference. Don't think ill people should be better treat. They are human like us.
  • cleggie
    cleggie Posts: 2,169 Forumite
    http://www.bbc.co.uk/news/uk-15606707

    just chill out, sit at home and have a relaxing day instead of running around doing your shopping etc.
  • stclair
    stclair Posts: 6,853 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 5 November 2011 at 2:39PM
    jalexa wrote: »
    The 05:30 finish schedule has been exceeded. We don't yet know if the reasons are "reasonable".

    Reasonable could be anything :p

    I dont care im sat here getting paid time and half for doing naff all ;-)

    The system can be down as long as it likes :-)
    Im an ex employee RBS Group
    However Any Opinion Given On MSE Is Strictly My Own
  • I've just spoken to natwest and they say it should be back up and running in two hours (i was told this also at 9am) and if it's not urgent to wait until Monday to call back. I've got no money on me and waiting for my wages to show on my account. Not good with four children one of them a 4 month old who will shortly be out of milk. Not good natwest x
  • hayton2k3
    hayton2k3 Posts: 286 Forumite
    I've just spoken to natwest and they say it should be back up and running in two hours (i was told this also at 9am) and if it's not urgent to wait until Monday to call back. I've got no money on me and waiting for my wages to show on my account. Not good with four children one of them a 4 month old who will shortly be out of milk. Not good natwest x

    i have 10 day old twins and we have nearly no milk and nappies. only knew something was up after checking online and nothing so walked 1 mile to asda ATM. You have anyone to borrow off?
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