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TurnIntoCash.com feedback

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  • 3BADDICT
    3BADDICT Posts: 53 Forumite
    Well they have £75 worth of my stuff and to add insult to injury I recently took court a claim out against them (which cost me another £25) just days before they went bust.

    I haven't even had the email from them confirming they've gone into liquidation. Feel very angry and pretty helpless.


    same here taken out a court claim for nearly £400 had the claim sent back to me today saying it couldn't be delivered as they'd 'gone away' and I've never had the liquidation email either. :mad: What do I do now?
    wins so far =
    2008 APRIL Nintendo wii MAY 2 tickets for Roger Waters
    2009 FEB £25 cheque, champagne, box of thorntons chocolates SEPT Nelsons goodie bag
    2010 MAY Garden furniture
  • stevebeechmount59
    stevebeechmount59 Posts: 22 Forumite
    edited 13 June 2013 at 1:06PM
    [text removed by MSE Forum Team]
    I've already sent them a letter demanding the return of MY property which is valued at around £100. £400 is definitely worth chasing, but they will probably claim the items are not 'identifiable' now so they can sell them on. However, as has been mentioned, that is not our problem - it is theirs.

    If they become difficult and insist on holding onto my items, I believe that is theft and will take action against them if I possibly can.
  • To add insult to injury the guy who's supposed to be "fighting our corner" has sold this website for a very nice profit. Good old Mr Lewis, promotes dodgy companies, then it turns out there's a massive back hander rumour going round about this site and just when it starts getting hot he bails out. I thought Foxy was dodgy.

    The chances of the peoples champion coming to our rescue, just got more unlikely.

    Nice to see you and I are just there to be ripped off by all parties! Marketing mates together.

    With regards to the insolvency people, if you didn't record the barcodes, then no chance of your beloved CD's etc being identified and returned. Speaking to a mate who is a solicitor soon, so any one got a copy of the contract/agreement that was on the website, please let me know.
  • sleeman
    sleeman Posts: 1 Newbie
    hi all i have also been a victim of turn into cash, i got the link from this website so i thought it would have been a trustworthy site to sell my dvds to. its been 6 months since i sent off the parcels of about 60 dvds which were priced at £64.46 by the site. which i was happy with but now i should have gone to music magpie as i have only just discovered they have gone bust. so question is now what can i do about either retrieving my money back or the dvds so i can sell them on again?
  • stevebeechmount59
    stevebeechmount59 Posts: 22 Forumite
    edited 7 June 2012 at 7:06PM
    I’ve just checked the terms and conditions of another online buyer of media. I would imagine they are the same or similar to those of Turn into Cash Limited, although I can‘t confirm it because I don’t currently possess a copy of their original t&cs.

    Anyway, this one states the following ‘Once we have received your items, checked them and despatched payment for them to you, then ownership of the items passes immediately and irrevocably to us”.

    This would be in line with the Sale of Goods Act, which clearly states that title or ownership passes only once the company has accepted those items. Since my items had still to be tested and payment issued, they had not been ‘accepted’ and therefore remain my property and not to be classified as company assets and sold on.

    With regard to identifying items, I have a full list including barcodes, printed off the TIC website before it disappeared. I also noticed that there was an attachment in an email confirmation sent to me from TIC a few months ago, which also included the full list + barcodes. If you don’t have a list, it might be worth checking previous emails from TIC to see if your list of items are attached. This at least means you have some proof and that your items are ‘identifiable’ to some degree. Whether or not this is useful remains to be seen.

    I am currently awaiting a reply to my letter requesting the return of my property from Dallas Campbell LLL.

    I’m also wondering if the original contract with Turn Into Cash Limited is actually still enforceable under the circumstances? If it isn’t, then again I should be entitled to expect the return of my property, or at the very least the option to call into the TIC warehouse to look for and collect it.

    Until we receive a copy of the TIC agreement we will not be able to see if the terms and conditions had been broken, rendering the agreement/contract null and void, and therefore unenforceable in any event. It is highly likely they have, for example:

    Given out personal details at one point, failing to notify those individuals affected, and in so doing were in breach of the Data Protection Act.

    Failed to complete transactions within a reasonable and acceptable time scale.

    Promised faithfully in emails that all transactions would eventually be honoured and payment made, before eventually reneging on this promise.

    Included illegal, unfair or unreasonable terms and conditions, again rendering it void and therefore unenforceable.

    TIC failed to notify those with an interest that there was a chance that they may be going out of business, and giving them a chance to collect their property if concerned. They were already paying out on small claims cases, so were fully aware there was a problem. Why would they be holding onto the goods until the bitter end, when they could have let us pick them up prior to liquidation? Sounds very suspect to me.

    There could be numerous other contractual breaches. Unfortunately, since the website was closed down very quickly, it isn’t now possible to obtain a copy of the original TIC terms and conditions from their site.

    However, it would certainly not be unreasonable to expect Dallas Campbell to supply a copy of the TIC agreement including all of the ‘original’ terms and conditions. Infact, we should be legally entitled to a copy and demand it from them. If they’ve nothing to hide, it should not be a problem. Come to think of it, I should have asked for this in my letter to them.

    In the interim, it would be helpful if someone can supply a copy of the above stated TIC terms and conditions for inspection.

     
  • Thanks for the update, barcodes on the on the original Welcome Pack PDF.

    Recorded letter on its way, just to make sure I am in the process. Appreciate comments regarding the many breaches of contract and the potential line of hope regarding Sales Of Goods Act.

    Where everyone's property is now and the amount of articles that were left at the time of liquidation is anyone's guess, as it sounds like the Manchester premises have been vacated. This makes it harder for us to go and pick up what is ours.
  • Still not heard back form Dallas Campbell regarding return of my CDs/DVDs. Anyone have any further news?
  • Turn Into Cash Limited - in Liquidation

    Please click on the link below for correspondence regarding the above company. The correspondence confirms that the company is now in Liquidation and includes a report that was presented to the meeting by the director.

    This information has been provided to you as the records indicate that you are an unsecured creditor due to you having sent goods to the company for which you have not received payment.

    Please be aware that it is extremely unlikely that there will be any funds available to make any payment to the unsecured creditors in respect of their claims. Whilst the estimated statement of affairs prepared by the director and included in the report indicates that there will be funds available, it should be noted that:

    This does not take into account the costs involved in relation to asset realisation and the liquidation, and
    The preferential creditors (arrears of wages and holiday pay for employees) would appear to be greater than estimated in this statement.
    The letter requests that you complete a proof of debt form and return it to me. Your status as a creditor will not be prejudiced if you do not do so at this stage. If it later becomes clear that funds will be available for the creditors, you will be contacted again and advised accordingly.

    Please note that, following my review of the stock handling system used by the company, it is clear to me that it is impossible to identify stock supplied by individuals. It is therefore not possible to return stock to you.

    If you have already written to me in regard to this matter, I trust that the information contained in this email will answer your concerns.

    Derek Forsyth
    Liquidator
  • ^ received this email today. Had to delete the links (MSE wouldn't let me post links)
  • poppy10_2
    poppy10_2 Posts: 6,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Please note that, following my review of the stock handling system used by the company, it is clear to me that it is impossible to identify stock supplied by individuals. It is therefore not possible to return stock to you.
    What will they do with the stock then? They can't really flog it off to pay off the creditors as the goods are not an asset of the company - they haven't been paid for and still technically belong to the people who sent them in
    poppy10
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