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Returning TV to Argos (bought from 3rd party)
Comments
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Well, went into Argos, was upfront about the situation and was offered a replacement or a Gift card to the value of the telly.
No acusations of fraud or anything else untoward were made towards me.:rotfl:
Texranger, sorry you won't see me on Crimewatch.:D0 -
Beancounter wrote: »Well, went into Argos, was upfront about the situation and was offered a replacement or a Gift card to the value of the telly.
No acusations of fraud or anything else untoward were made towards me.:rotfl:
Texranger, sorry you won't see me on Crimewatch.:D
when did i say it was fraud or you would be accused of fraud?
i said is COULD BE constude as fraud getting or asking for a refund as you were not the original purchaser0 -
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the system itself records the card details and a refund will only be refunded to the same card it was purchased from.
in this case if the OP takes or requests a refund as they are not the original purchaser then they have no contract with Argos even if they have the receipt this can be constude as fraud.
if its faulty your contract is with whoever you purchased it from, so contact them and return it to them.
The system does not record the cards full details, there is no requirement to do so. In fact, almost all merchant systems only partly record the details.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0 -
where i work you have to check the cards last 4 digits against the one on the receipt, the new card argument would only work if the card you were trying to refund onto was issued after the purchase was made .more and more retailers don't use the chip/pin to refund it has to be a signature so they would have the card to hand to check the signature.
Never experienced that, ever. Always had it refunded to any card. I have never had anyone check which card I put in the machine.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0 -
I have never understood this obsession with the need to refund to a debit or credit card. Can someone explain the reason why retailers insist on this and what are the legal implications.The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0
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I have never understood this obsession with the need to refund to a debit or credit card. Can someone explain the reason why retailers insist on this and what are the legal implications.
Simple it is a part of the merchants agreement with the card company.
The merchant pays fees on the processing of the card so on any purchase the merchant would pay whatever percentage agreed. A refund to the card gets a refund of the charge otherwise the merchant takes a hit.
They fulfil their legal obligations to refund as well, everybody is happy."The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."
Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)0 -
Simple it is a part of the merchants agreement with the card company.
The merchant pays fees on the processing of the card so on any purchase the merchant would pay whatever percentage agreed. A refund to the card gets a refund of the charge otherwise the merchant takes a hit.
They fulfil their legal obligations to refund as well, everybody is happy.
But that is an agreement between the merchant and the card processing company. What has that agreement got to do with the contract that exists between the retailer and the consumer?The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0 -
Fair point. But I don't think SOGA or DSR specifies the refund mechanism, thus the retailer may be within their rights to insist on a refund by the same mechanism as payment, and if that was by card then a refund to that specific card.0
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Fair point. But I don't think SOGA or DSR specifies the refund mechanism, thus the retailer may be within their rights to insist on a refund by the same mechanism as payment, and if that was by card then a refund to that specific card.
And what if that card is no longer available?The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark0
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