We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

*** Sale Items + £20 off voucher Code (No Minimum Spend) @ staples

Options
1313234363746

Comments

  • Simmysim
    Simmysim Posts: 1,176 Forumite
    A few people have been charged even with no goods.

    Best check you banks everyone.

    They took payments from my pre pay card as soon as I ordered but as of yet no order's arrived & no despatch emails :(
    :A
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    Hi, from what I understand the money hasn't been 'taken' , it has been 'reserved' in case the sale goes through.

    This is similar to some petrol stations when using the 'pay at pump' option, the retailer temporarily reserves around £60 until the transaction actually takes place, in case the customer does a runner without completing the sale.
  • keith1950 wrote: »
    Hi, from what I understand the money hasn't been 'taken' , it has been 'reserved' in case the sale goes through.

    This is similar to some petrol stations when using the 'pay at pump' option, the retailer temporarily reserves around £60 until the transaction actually takes place, in case the customer does a runner without completing the sale.



    Keith.

    It has been taken.

    I know what you are saying but mine has left my bank not tagged. They have had it.

    100% had it.
    Not Again
  • bruticus
    bruticus Posts: 657 Forumite
    Moneys not gone from my account, but there is pending transactions. Still not heard anything about my order
  • been charged for just the catalogue being sent out
    Make £11,000 in 2011 challenge - £120/£11,000
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    5th order despatched, no sign of orders 1 to 4 but payment still pending on them.

    They must be going through the orders with a magnifying glass to try and weed out multiple accounts to keep their losses to minimum.
  • skibster
    skibster Posts: 3,808 Forumite
    I have an order out for delivery today which was something I really wanted. Here's hoping that my other order that got cancelled doesn't turn up as well with a charge for delivery of a catalog like someone else had.
  • Well I finally got a confirmation email this morning saying my order has been processed, was beginning to think they had forgotton about me LOL
    So hopefully it will be here soon :D
    ...those who mind don't matter, and those who matter don't mind.

    PRIDE

    There's a fork in the road, which way will you go
    You standing still or will you step into the great unknown,
    Is yours to decide, this is your life.


  • burnham1
    burnham1 Posts: 858 Forumite
    Part of the Furniture Combo Breaker
    i placed 3 orders on different accounts, the first one has just been delivered, ink cartridges, but haven't heard anything about the other 2 as yet, the one that has just arrived was my main one i really wanted so very pleased, i'll check the bank though to see if i have been charged
    ADOPT DONT SHOP......🐕🐕🐕🐕
  • kemo_2002
    kemo_2002 Posts: 1,507 Forumite
    i recieved my order today :)

    I never had any sort of confirmation either
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.