Natwest/RBS Payout Times

forresflower

sally1954 wrote: »

Hi i am waiting for my cheque from Lloyds should have been before the 13th i have just spoken to them and been told that all cheques are on hold and they couldn't give me an answer as to when i would get it . I am fuming has anyone else had this problem as i was told a lot of people are complaining .

Hi there
I think I read on another thread for ltsb payouts that they had put cheques on hold for two weeks due to a software problem but were now issuing again
Cheers

triaxe

hi peps just got my first refund from rbs (one of three)just in case you dont know because rbs dosnt say the payments are split in to two payments 1st is the premiumand associated interest the next is the net interest so you get one in your account then the other not to sure how it is with cheques i can only assume it is the same i really hope you peps get paid to

forresflower

Hi there
I have had my payout from RBS today, 25 working days after my acceptance letter was received. My initial complaint was made in July 2010 so I dont know whether they are trying to get the long standing ones out of the way first as 2 other forumites have been paid out in recent days that have been as far back as mine. Now for GE money!
Cheers.

Keewee

forresflower wrote: »

Hi there
I have had my payout from RBS today, 25 working days after my acceptance letter was received. My initial complaint was made in July 2010 so I dont know whether they are trying to get the long standing ones out of the way first as 2 other forumites have been paid out in recent days that have been as far back as mine. Now for GE money!
Cheers.

Wooo!! Can't believe it within 28 working days!
I am currently on working day number 17. My original complaint was the 7th of June.
Did the money just go in first thing or mid day?
Many thanks

Keewee

triaxe wrote: »

hi guys ive waited 28 day and after 4hrs on the phone they told me that on the forms it said they would endever to pay me within 28 days i dont know about you guys but i didnt see that anywere also it will take 2-3 more weeks and to top it off the guy was really snooty about it and when i asked to speak to his manager he point blanked refused then cut me off iv tryed to complain but iv been sent around in circals and ended up back at natwest and complaining through them what a joke how long dose it take to put some numbers in to a computer :mad::mad::mad::mad:

Hello, so you was actually paid on day 29?
That's not too bad

Dizzywithmoney

Keewee wrote: »

Hello, so you was actually paid on day 29?
That's not too bad

I am on day 30 today!!! I will see if the postman has brought me anything when I get home from work!!

Still elated from reciving my cheques from First Plus yesterday bang on 8 weeks!!!

Keewee

Dizzywithmoney wrote: »

I am on day 30 today!!! I will see if the postman has brought me anything when I get home from work!!

Still elated from reciving my cheques from First Plus yesterday bang on 8 weeks!!!

Well that's an effing liberty isn't it.
So basically it looks like they are paying out existing customers first, then ex-customers later by cheque?
Either way, exceeds the 28 working days.
No fair RBS.

Dizzywithmoney

Dizzywithmoney wrote: »

I am on day 30 today!!! I will see if the postman has brought me anything when I get home from work!!

Still elated from reciving my cheques from First Plus yesterday bang on 8 weeks!!!

Still nothing!!! Tomorrow will be 31 working days!!!

Sykes1978

Well for me it's day 29 and nothing and I'm and existing customer, all they have to do is put it in my account, I wouldn't be bothered if I didn't really need it, but they don't care so I've given up guess it will appear when it dose.

Keewee

Sykes1978 wrote: »

Well for me it's day 29 and nothing and I'm and existing customer, all they have to do is put it in my account, I wouldn't be bothered if I didn't really need it, but they don't care so I've given up guess it will appear when it dose.

What date was your acceptance letter received? So they clearly aren't paying in order then!