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  • Yes HKCU:Run AOL Fast Start "C:\Program Files (x86)\AOL Desktop 9.6\AOL.EXE" -b
    No HKCU:Run FreeApp "C:\Program Files (x86)\FreeApps\FreeApps.exe" /autorun
    No HKCU:Run Google Update "C:\Users\Rydon\AppData\Local\Google\Update\GoogleUpdate.exe" /c
    No HKCU:Run msnmsgr "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    No HKCU:Run swg "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    Yes HKLM:Run HostManager C:\Program Files (x86)\Common Files\AOL\1282903749\ee\AOLSoftware.exe
    Yes HKLM:Run avast "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
    Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    Yes HKLM:Run SDTray "C:\Program Files (x86)\Spybot - Search & Destroy 2\SDTray.exe"
    No HKLM:Run Adobe Reader Speed Launcher "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    No HKLM:Run ApnUpdater "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
    No HKLM:Run btbb_McciTrayApp "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe"
    No HKLM:Run Hotkey Utility C:\Program Files (x86)\Packard Bell\Hotkey Utility\HotkeyUtility.exe
    No HKLM:Run IObit Security 360 C:\Program Files (x86)\IObit\IObit Security 360\IS360tray.exe
    No HKLM:Run NortonOnlineBackupReminder "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
    No HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    No HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
    No HKLM:Run SearchSettings "C:\Program Files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe"
    No HKLM:Run Zune Launcher "C:\Program Files\Zune\ZuneLauncher.exe"
    Yes Startup Common NETGEAR WG111T Smart Wizard.lnk C:\Program Files (x86)\NETGEAR\WG111T Configuration Utility\wlan111t.exe
    Yes Startup Common NETGEAR WG111v2 Smart Wizard.lnk C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
    Yes Startup User OneNote 2007 Screen Clipper and Launcher.lnk C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    No Startup User BBC iPlayer Desktop.lnk C:\Program Files (x86)\BBC iPlayer Desktop\BBC iPlayer Desktop.exe
  • Acrobat.com Adobe Systems Incorporated 15/03/2010 1.61 MB 1.6.65
    Adobe Flash Player 10 ActiveX Adobe Systems Incorporated 24/09/2011 6.00 MB 10.3.183.10
    Adobe Flash Player 10 Plugin Adobe Systems Incorporated 25/03/2011 6.00 MB 10.2.153.1
    Adobe Photoshop Elements 8.0 Adobe Systems Incorporated 06/04/2010 1,577 MB 8.0
    Adobe Reader X (10.1.1) Adobe Systems Incorporated 19/09/2011 160.5 MB 10.1.1
    Advanced SystemCare 4 IObit 02/09/2011 66.2 MB 4.1.0
    AOL Uninstaller (Choose which Products to Remove) AOL Inc. 03/07/2011
    Apple Application Support Apple Inc. 12/08/2011 60.2 MB 2.0.1
    Apple Software Update Apple Inc. 12/08/2011 2.38 MB 2.1.3.127
    avast! Free Antivirus AVAST Software 10/09/2011 6.0.1289.0
    Belarc Advisor 8.2 Belarc Inc. 03/09/2011 8.2.4.0
    Bonjour Apple Inc. 21/02/2011 2.0.4.0
    Broadband Test Application Epitiro 30/05/2011 2.5.2.3
    BT Broadband Desktop Help 01/03/2011
    BT Yahoo! Toolbar 01/03/2011
    BTHomeHub British Telecommunications Plc. 01/03/2011
    CCleaner Piriform 18/11/2010 3.00
    Compatibility Pack for the 2007 Office system Microsoft Corporation 13/09/2011 97.7 MB 12.0.6425.1000
    Complitly 19/09/2011 2.07 MB
    Download Updater (AOL LLC) 03/07/2011
    eBay Worldwide OEM 25/08/2010 100.00 KB 2.1.0901
    Free YouTube to MP3 Converter version 3.9.40.602 DVDVideoSoft Limited. 27/06/2011 38.0 MB
    Google Toolbar for Internet Explorer Google Inc. 23/08/2011 7.1.2003.1856
    GoToAssist Corporate Citrix Online, a division of Citrix Systems, Inc. 01/03/2011 9.0.0.570
    Hotkey Utility Packard Bell 06/04/2010 2.05.3001
    Identity Card Packard Bell 06/04/2010 1.00.3003
    InstallIQ Updater W3i, LLC 11/08/2011 1.4.2.0
    Internet TV for Windows Media Center Microsoft Corporation 12/04/2011 13.7 MB 4.2.2.0
    Java(TM) 6 Update 26 Sun Microsystems, Inc. 26/08/2010 94.5 MB 6.0.260
    Malwarebytes' Anti-Malware version 1.51.2.1300 Malwarebytes Corporation 03/10/2011 13.8 MB 1.51.2.1300
    Microsoft .NET Framework 4 Client Profile Microsoft Corporation 23/10/2010 38.8 MB 4.0.30319
    Microsoft Office File Validation Add-In Microsoft Corporation 13/09/2011 7.95 MB 14.0.5130.5003
    Microsoft Office Home and Student 2007 Microsoft Corporation 15/03/2010 12.0.6425.1000
    Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Corporation 13/09/2011 14.3 MB 12.0.6425.1000
    Microsoft Office Suite Activation Assistant Microsoft Corporation 15/03/2010 8.37 MB 2.9
    Microsoft Silverlight Microsoft Corporation 15/06/2011 60.4 MB 4.0.60531.0
    Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 06/04/2010 1.72 MB 3.1.0000
    Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 16/06/2011 0.29 MB 8.0.61001
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 Microsoft Corporation 24/04/2011 0.77 MB 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Corporation 24/04/2011 0.58 MB 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 28/10/2010 9.0.30729
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 15/03/2010 0.77 MB 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 15/06/2011 0.77 MB 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Corporation 15/03/2011 1.42 MB 9.0.21022
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 15/03/2010 0.58 MB 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 15/06/2011 0.59 MB 9.0.30729.6161
    Microsoft Works Microsoft Corporation 17/12/2010 893 MB 9.7.0621
    MSXML 4.0 SP2 (KB954430) Microsoft Corporation 28/08/2010 1.28 MB 4.20.9870.0
    MSXML 4.0 SP2 (KB973688) Microsoft Corporation 28/08/2010 1.33 MB 4.20.9876.0
    Nectar Search Toolbar 11/12/2010 1.514
    Nero 9 Essentials Nero AG 15/03/2010
    NETGEAR WG111T Smart Wizard Wireless Utility NETGEAR 26/08/2010 1.0.0
    NETGEAR WG111v2 wireless USB 2.0 adapter NETGEAR 12/07/2011 1.0.0.133
    Norton Online Backup Symantec 15/03/2010 2.09 MB 1.2.0.36
    NVIDIA Drivers NVIDIA Corporation 23/10/2010 66.3 MB 1.10.62.40
    NVIDIA ForceWare Network Access Manager NVIDIA Corporation 15/03/2010 34.2 MB 1.00.7316
    NVIDIA Graphics Driver 266.58 NVIDIA Corporation 20/02/2011 266.58
    Packard Bell Games WildTangent 06/04/2010 1.0.0.80
    Packard Bell InfoCentre Packard Bell 06/04/2010 3.02.3000
    Packard Bell Recovery Management Packard Bell 15/03/2010 4.05.3007
    Packard Bell Registration Packard Bell 06/04/2010 1.02.3006
    Packard Bell ScreenSaver Packard Bell Incorporated 06/04/2010 1.1.0812
    Packard Bell Software Suite SE Packard Bell 06/04/2010 2.01.3003
    Packard Bell Updater Packard Bell 15/03/2010 1.02.3001
    PlayReady PC Runtime amd64 Microsoft Corporation 27/09/2011 1.3.0
    Protected Folder IObit 16/06/2011 7.43 MB
    QuickTime Apple Inc. 12/08/2011 73.0 MB 7.70.80.34
    Realtek High Definition Audio Driver Realtek Semiconductor Corp. 06/04/2010 6.0.1.5983
    SkyPlayer for Windows Media Center Microsoft Corporation 12/04/2011 14.8 MB 4.4.2.0
    Smart Defrag 2 IObit 24/02/2011 7.39 MB Beta 2.0
    Spybot - Search & Destroy 2 Safer-Networking Ltd. 04/10/2011 107.8 MB 2.0.5
    System Requirements Lab 20/02/2011
    Viewpoint Media Player 16/09/2010
    Welcome Center Packard Bell 16/09/2010 1.00.3013
    WildTangent Games App (Packard Bell Games) WildTangent 18/01/2011 4.0.4.15
    Windows Live Essentials Microsoft Corporation 22/03/2011 15.4.3508.1109
    Windows Live Mesh ActiveX Control for Remote Connections Microsoft Corporation 22/03/2011 5.57 MB 15.4.5722.2
    Windows Live Sync Microsoft Corporation 06/04/2010 2.79 MB 14.0.8089.726
    Windows Media Center Add-in for Silverlight Microsoft Corporation 12/04/2011 0.24 MB 4.7.3.0
    Yahoo! Software Update 01/03/2011
    YouTube Downloader 3.0 BienneSoft 16/06/2011
  • TakeThis
    TakeThis Posts: 2,909 Forumite
    Are you with AOL or BT for Broadband Internet?

    Whilst you are replying, can you go through the second list and tell me what there you don't use and that you didn't deliberately install?

    There are a few things that I would remove, but I want to be sure that you did not deliberately install them.
  • With BT but use AOL as what i am used to.
  • TakeThis
    TakeThis Posts: 2,909 Forumite
    With BT but use AOL as what i am used to.


    You should get rid of all of the AOL stuff.
    Advanced SystemCare 4 IObit 02/09/2011 66.2 MB 4.1.0
    Broadband Test Application Epitiro (Do you use that for work?)
    BT Broadband Desktop Help
    BT Yahoo! Toolbar
    Complitly 19/09/2011 2.07 MB
    Download Updater (AOL LLC)
    eBay Worldwide OEM
    Google Toolbar for Internet Explorer
    InstallIQ Updater W3i, LLC
    Nectar Search Toolbar
    Smart Defrag 2
    Viewpoint Media Player
    Yahoo! Software Update

    We can look at what else later.
  • TakeThis wrote: »
    You should get rid of all of the AOL stuff.
    Advanced SystemCare 4 IObit 02/09/2011 66.2 MB 4.1.0
    Broadband Test Application Epitiro (Do you use that for work?)
    BT Broadband Desktop Help
    BT Yahoo! Toolbar
    Complitly 19/09/2011 2.07 MB
    Download Updater (AOL LLC)
    eBay Worldwide OEM
    Google Toolbar for Internet Explorer
    InstallIQ Updater W3i, LLC
    Nectar Search Toolbar
    Smart Defrag 2
    Viewpoint Media Player
    Yahoo! Software Update

    We can look at what else later.


    Trying to unstall these items just very slow
  • RussJK wrote: »
    After you've finished his steps in post #5, I would still look at task manager to see what is using the memory as per post #6.

    You can bring this up by holding CTRL SHIFT ESCAPE; then press 'Show Processes from all users', press 'Yes' if UAC prompts you for permission, then look for the column 'Working Set (memory)' and click it. Write down anything larger than 100,000 K.

    Also click on the 'Performance' tab, and write down the Commit (MB) xxxx / xxxx figures.


    Nothing larger or close to 100,000

    Commit 1584/5692
  • RussJK
    RussJK Posts: 2,359 Forumite
    Nothing larger or close to 100,000
    Commit 1584/5692

    Well memory and pagefile usage is pretty normal from that. The commit charge takes into account physical memory + pagefile.

    If you get the warning again of low memory left, then check these again.

    There might be some other cause to it, but see how you go after uninstalling the carpware already mentioned.

    p.s. what 'performance check' did you use? Just saying "I used Windows" doesn't answer the question at all.
  • Under Performance information and tools i went to advanced tools and clicked on Generate a system health report which gave me info on health and performance.
  • think those items have been removed it has taken ages as pc keeps freezing
This discussion has been closed.
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