Pc completely Shuts down and Reboots

Ladywriter1968

finally got error message on small dump memory and copied it below.


On Sun 02/10/2011 22:22:52 GMT your computer crashed
crash dump file: C:\windows\Minidump\Mini100211-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x1552CA)
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0xFFFFFFFFBF9552CA, 0xFFFFFFFFAD77DC00, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\windows\system32\win32k.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

santer_2

Did you update the video card drivers?

wazza

My sister has a similar problem. Will use the above data to solve her problem

santer_2

There is this, though I would leave the BIOS update

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/kernelmodeexceptionnothandled-0x1000008e/5bc2def6-083c-429d-8696-8423d1df3893

Ladywriter1968

santer wrote: »

Did you update the video card drivers?

I dont know how to do this.

santer_2

Over on the right, click to download latest version,

http://filehippo.com/download_speccy/

install and run it and it will show you which video - graphics card you have, could you post the make and model of it

Before that, you could run windows update and check for optional updates to see if it is listed there

Ladywriter1968

santer wrote: »

Over on the right, click to download latest version,

http://filehippo.com/download_speccy/

install and run it and it will show you which video - graphics card you have, could you post the make and model of it

Before that, you could run windows update and check for optional updates to see if it is listed there

Graphics
Monitor
Name Acer X193HQ on RADEON 9200
Current Resolution 1024x768 pixels
Work Resolution 1024x738 pixels
State enabled, primary, output devices support
Monitor Width 1024
Monitor Height 768
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
RADEON 9200
GPU RV280
Device ID 1002-5961
Revision 2
Subvendor ATI (1002)
Current Performance Level Level 1
Transistors 36 M
Release Date 2004
DirectX Support 8.1
DirectX Shader Model 1.4
OpenGL Support 1.3
Bios Core Clock 250.00
Bios Mem Clock 166.00
Driver ati2mtag.sys
Driver version 6.14.10.6601
BIOS Version BK-ATI VER008.011.005.000
ROPs 4
Shaders Vertex 4/Pixel 4
Memory Type DDR
Memory 128 MB
Bus Width 128 Bit
Count of performance levels : 1
Level 0
RADEON 9200 LE SEC Family (Microsoft Corporation)
GPU RV280
Device ID 1002-5941
Revision 2
Subvendor ATI (1002)
Current Performance Level Level 1
Transistors 36 M
Release Date 2004
DirectX Support 8.1
DirectX Shader Model 1.4
OpenGL Support 1.3
Bios Core Clock 250.00
Bios Mem Clock 166.00
Driver ati2mtag.sys
Driver version 6.14.10.6601
BIOS Version BK-ATI VER008.011.005.000
ROPs 4
Shaders Vertex 4/Pixel 4
Memory Type DDR
Memory 128 MB
Count of performance levels : 1
Level 0

Ladywriter1968

System Temperature 41 °C which showed on Speccy

TakeThis

How old is that machine? Make and model?

Ladywriter1968

TakeThis wrote: »

How old is that machine? Make and model?

Age and make.

XP 2000

Bought it in erm, 2002 I think now. Had 1GB installed into its memory as only had 256 before a year ago, the computer man at the shop installed the extra memory for me, as I dont know enough about that to trust myself to install stuff to the insides of machine myself.

Yes I guess its quite old, but its got a new head, keyboard, but body is aging accept for new bits installed to its insides. Sorry I mean head mean screen.

compaq pressario machine machine make. Not a laptop. Oh and I recently bought a new network printer. and connected that up to it and husbands machine to.