Tesco misprices and discussion (Thread 12)

Emzybleep

In my local ( Amersh*m) about half an hour ago, the OEP offer didn't work, but I got 4 packs of mingles for £1.01 down from £4 - obviously no-one has noticed yet! Thanks very much to whoever posted this!

imposter

Andele Andele! Old El Paso still working here also. Refried beans + Guacamole + Tortillas = £3.30 Cadbury discount :beer:

Boba_Fettish

El Paso still working in B@ngr N W@ales. Got 12 different packs for £4.80!! Thanks so much for this glitch! They also had packs of Mingles scanning at £1.01 but they were flying off the shelves! lol

cagsd

Grrrr, so jealous of all the people who have got the OEP on the glitch!! :mad::mad: I love that stuff but never buy it cos it's so dear, could have stocked my cupboards up with it if it had worked at my Tesco!!! :rotfl:

alfie_noakes_2

Hi, first post on here - and first arguement with store manager too!
Just got back from Tesco Am3sbury, So1tice P4rk - put 3 Old el paso through on self service till as the yellow label was still on the shelf saying '3 fo 2 on any Old El Paso and dinner kits'. The dinner kits were on the shelf below, but with a white label. Got charged 8.91 for 3 fahita dinner kits, so went straight to customer service. I went with assistant to the shelf where she had a good look, removed the yellow label and stated that as the dinner kits ad a white label they weren't in the offer any more, but just the taco shells, where the label was, were. I said 'well, it states Dinner Kits are in the offer, so she said will have to call the duty manager. When he came he said the same that as the dinner kits have a white label, they are not in the offer,but would refund me and put them through again as a 3 for 2. At this point I drew their attention to the DTD promise. Oooooh, he wasn't having that, they hadn't overcharged me! Err, yes you have I said, I just paid 9.00 for 3, should have been charged 6.00, due 6.00 back. we went back and forth on this arguement a couple more times, ending with me pointing to the shelf label saying 'dinner kits' in the offer and then demanding a pen to take the duty manager's name toi report to head office. I took a full refund, but am not happy with this, as through their own fault I was overcharged (not according to the manager though). Can anyone point me in the right direction to lodge a complaint please? Sorry for the essay as I'm sure you've heard it all before! Many thanks for listening!

Obukit

alfie_noakes wrote: »

Can anyone point me in the right direction to lodge a complaint please? Sorry for the essay as I'm sure you've heard it all before! Many thanks for listening!

Call head office 0800 505 555 tomorrow 9am - 6pm and they will probably arrange a gift card for you. Best to keep this number in your phone and if you ever get CS not honouring DTD get them to phone head office for you there and then so you get what you're due.

izzeyb

alfie_noakes wrote: »

Hi, first post on here - and first arguement with store manager too!
Just got back from Tesco Am3sbury, So1tice P4rk - put 3 Old el paso through on self service till as the yellow label was still on the shelf saying '3 fo 2 on any Old El Paso and dinner kits'. The dinner kits were on the shelf below, but with a white label. Got charged 8.91 for 3 fahita dinner kits, so went straight to customer service. I went with assistant to the shelf where she had a good look, removed the yellow label and stated that as the dinner kits ad a white label they weren't in the offer any more, but just the taco shells, where the label was, were. I said 'well, it states Dinner Kits are in the offer, so she said will have to call the duty manager. When he came he said the same that as the dinner kits have a white label, they are not in the offer,but would refund me and put them through again as a 3 for 2. At this point I drew their attention to the DTD promise. Oooooh, he wasn't having that, they hadn't overcharged me! Err, yes you have I said, I just paid 9.00 for 3, should have been charged 6.00, due 6.00 back. we went back and forth on this arguement a couple more times, ending with me pointing to the shelf label saying 'dinner kits' in the offer and then demanding a pen to take the duty manager's name toi report to head office. I took a full refund, but am not happy with this, as through their own fault I was overcharged (not according to the manager though). Can anyone point me in the right direction to lodge a complaint please? Sorry for the essay as I'm sure you've heard it all before! Many thanks for listening!

Fire an email off to the chief executive's office, you could try ringing head office but it just depends who you get on the phone, plus they are closed on a Sunday. Do it now whilst you are still cross:

[EMAIL="philip.clarke@uk.tesco.com"]philip.clarke@uk.tesco.com[/EMAIL]

This is direct to the CEO's office.

emmaa2231

Went back to //igan today on the hunt for any good bargains. Did manage to pick up a musical hannah Montanna piano keyring of a clip strip for 75p - had a look for the ben10/thomas bedding which was still at £13. :-(
no mingles, no truffles, no nuts :-(
OEP was NOT working any longer - i paid full price and when took to cs to ask for refund despite having 3 packs of wraps and 3 kits(wraps clearly had yellow sel showing 3 for 2) she said there was a problem and the deal had been withdrawn due to a [EMAIL="c@dbury"]c@dbury[/EMAIL] discount fault. They were happy to refund 1 of each item though? I asked if I should not be entitled to dtd but she said no-i ended up just getting a full refund - think i too should have got a dtd as was charged full for all 3 when should have only paid for 2 - Am I right or have I confused myself with how the scheme works?? Thanks

stu1e

Anyone seen this on HUKD > Silentnight 13.5 Thermal Duvet : £1.25 (double) and £1.50 (kingsize) @ Tesco Instore not sure if it's for real / store specific or just total tosh ... anyone heard about it ? looked for it ? got one ? thoughts please peeps

stu1e

izzeyb wrote: »

Fire an email off to the chief executive's office, you could try ringing head office but it just depends who you get on the phone, plus they are closes on a Sunday. Do it now whilst you are still cross:

[EMAIL="philip.clarke@uk.tesco.com"]philip.clarke@uk.tesco.com[/EMAIL]

This is direct to the CEO's office.

Talking about Philip Clarke noticed this twitter account http://twitter.com/#!/clarkepatesco can anyone confirm this is his real twiiter account?