We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HSBC PPI Claim Success!

12346»

Comments

  • Nasqueron
    Nasqueron Posts: 11,080 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Johnboy83 wrote: »
    Hi I just found out I've got 2 ppi going back to 2003 both with hsbc but if not kept the paperwork from then..who does? Lol do I have to fill out hsbc ppi form or has anybody just walked in an asked? An by law have they got to tell me if I have or can they just brush me off ??

    Thanks in advance


    There is no law per se, if you ask they have to make reasonable efforts to find out if you did and then let you know. They are allowed to make a mistake e.g. if your details were misfiled or whatever. Banks tend to keep financial data for 6 years minimum after an account is closed then might either archive it off or delete it.

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Ok thanks it's same account 1st one I opened with them
  • Johnboy83
    Johnboy83 Posts: 5 Forumite
    Just an update I have been offered over £500 I didn't accept but the bank payed it straight in my bank, I can still escalate the case but I'm not sure what it would do, has anybody rejected an offer an then got offered more ?
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Why would you get more?

    Is there an error in their calculations? If so, just let them know and they will undoubtedly send the remainder.
  • dunstonh
    dunstonh Posts: 120,251 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Johnboy83 wrote: »
    Just an update I have been offered over £500 I didn't accept but the bank payed it straight in my bank, I can still escalate the case but I'm not sure what it would do, has anybody rejected an offer an then got offered more ?

    Redress payments are a defined calculation. There is no haggling involved. So, the only reason to query is if the figures in the calculation are wrong.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Nasqueron
    Nasqueron Posts: 11,080 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Johnboy83 wrote: »
    Just an update I have been offered over £500 I didn't accept but the bank payed it straight in my bank, I can still escalate the case but I'm not sure what it would do, has anybody rejected an offer an then got offered more ?


    Nobody has rejected a properly calculated offer and got more as there is no negotiation on refunds. They have to refund you using the standard process defined by the regulator. If you have records showing you paid more (which your initial post suggests you don't) then you can use that, otherwise you have to accept it. Sending it to the FOS is a waste of their time and delays other customers as they will have to investigate and then will tell you that as you have no records your refund will be that sum

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • Johnboy83
    Johnboy83 Posts: 5 Forumite
    Ok thanks guys
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.2K Work, Benefits & Business
  • 600.9K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.