HP Priner won't print PDF

aaroncaz

I have a HP 4100 . Have tried reinstalling software, from googling seems to be a problem with Abode 9.0, is there a way round this?? Thanks.

santer_2

Try Foxit Reader

http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html

aaroncaz

Thanks. Do I do anything to Abode or just leave it?

santer_2

You can leave it, though if Foxit runs alright there is no need for two PDF programmes

Some say Adobe Reader is not as secure

aaroncaz

Ok thank you for your help.

wild666

Are you clicking FILE then scrolling down to PRINT on adobe or just going through your printer software

danthemoneysavingman

you could try upgrading to adobe reader X if you want to stay with Adobe

aaroncaz

wild666 wrote: »

Are you clicking FILE then scrolling down to PRINT on adobe or just going through your printer software

I was going through my printer. Have just downloaded the Foxit and it still won't print.

aaroncaz

The print option on Abode is not enabled.

santer_2

From here

http://forums.techguy.org/business-applications/780523-solved-adobe-reader-9-network.html

" I finally figured out the problem. The previous IT support person had loaded the incorrect printer driver on the server. The printer is an HP Laserjet 4100 and should have been using the PCLe print driver. Instead he had an HP Laserjet 4 print driver loaded. I should have caught this before but sometimes I guess you can get too close to the forest and not see the individual trees. "

Also

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=90791&prodTypeId=18972&objectID=c01908748

aaroncaz

santer wrote: »

From here

http://forums.techguy.org/business-applications/780523-solved-adobe-reader-9-network.html

" I finally figured out the problem. The previous IT support person had loaded the incorrect printer driver on the server. The printer is an HP Laserjet 4100 and should have been using the PCLe print driver. Instead he had an HP Laserjet 4 print driver loaded. I should have caught this before but sometimes I guess you can get too close to the forest and not see the individual trees. "

Also

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=90791&prodTypeId=18972&objectID=c01908748

I don't really understand all that abt drivers, I just have the software that came with the printer installed. Sorry to be dim.