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mutualpoints

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  • montycat_2
    montycat_2 Posts: 399 Forumite
    Part of the Furniture Combo Breaker
    Yes ,I have just received my points from yesterday but ,no sign of last weeks at all .
  • keelykat
    keelykat Posts: 3,341 Forumite
    Ive just had one 5 point reward, wheres the rest?!!!

    keelykat.
    Mommy to Elliot (5) and Lewis (born xmas eve 11!)
  • MarcD_2
    MarcD_2 Posts: 172 Forumite
    Part of the Furniture Combo Breaker
    I've had a modest amount of 5 point credits, but nowhere near how many should have been credited for the past week - in the past I have waited weeks and all the points have eventually arrived - now it seems that more and more points never get credited...
  • funnyguy
    funnyguy Posts: 2,561 Forumite
    I have had email after email tonight from them giving me 5 points from 'search the internet' and then taking them away again.Is anybody else getting this ,? its certainally filling up my inbox tonight..
  • johnmoney05
    johnmoney05 Posts: 1,484 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I got at least 20 now....all deleted...seems still coming....
  • remrats
    remrats Posts: 53 Forumite
    Yup, I got a days worth through today. I also received a mailing from them today in answer to what was going on - they didn't tell me what had happened, but that "as of now" the search clicks are tracking fine.

    Also you can now use the searchtheinternet click twice a day - only 5 points extra, but still!

    I actually got a week's worth of points through today, so they are finally getting their act together. I've had a lot of trouble in the past getting replies to e-mails, and it's sometimes taken 5 weeks to get an answer. On another subject, yesterday my husband wanted to renew his car insurance with morethan. He'd got a quote from them without going through mutual points. When I pointed out I could get 3000 points if he went through them, he agreed to try this. Much to my disgust, the price of the quote had gone up by £20. Some bargain!!!
  • snackatack2000
    snackatack2000 Posts: 1,066 Forumite
    funnyguy wrote: »
    I have had email after email tonight from them giving me 5 points from 'search the internet' and then taking them away again.Is anybody else getting this ,? its certainally filling up my inbox tonight..
    i think there must be a problem as i keep getting this today aswell, its driving me mad, and i havent received any points for anything else i have done...only search the internet taken off then put back on again...
  • montycat_2
    montycat_2 Posts: 399 Forumite
    Part of the Furniture Combo Breaker
    Yep ,I too got all my lost points from last week and then ,had them taken away .DOH!!!
  • montycat_2
    montycat_2 Posts: 399 Forumite
    Part of the Furniture Combo Breaker
    I have just raised a Ticket enquiring about my bouncing points .

    I think ,we should all complain and then ,maybe they will take us seriously .
  • MarcD_2
    MarcD_2 Posts: 172 Forumite
    Part of the Furniture Combo Breaker
    i think there must be a problem as i keep getting this today aswell, its driving me mad, and i havent received any points for anything else i have done...only search the internet taken off then put back on again...

    Same here - I have checked my account - the credits seem to relate to the past week or so (when people haven't been getting their points). The chargebacks relate to the first ten days or so in March - very strange...
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