Tesco misprice discussion area part 17

FloFlo

leadhead wrote:

She may have keeled over if you'd mentioned for instance 4 pieces of beef and 4 of lamb in the same transaction.

I can remember the 25% off meat fiasco, CSA said that although my beef was overpriced per kg the total price had been discounted by 25%. I explained that actually it hadn't and it took 3 of them and a calculator to prove me right. All they needed to do was times the kg weight by the price per kg to check the total price but they were having so much fun with their strange calculations I left them to it for a good while before assisting them.

Instead of avoiding the CS that I remember r&ring with many times I'll be looking out for them with my £24 joints of mispriced meat and if I'm kept waiting longer than necessary I will be asking recompense.

Bring on the DTD.:beer:

MyUserNamesTaken

ben500 wrote:

Your absolutely right not fettered but guided by precedent and would only normally digress in the event of new evidence or substance, neither of which would be present in the scenario I set.

I think a better reply would have been:

"I guess we'd better chuck away centuries' worth of case law, then."

/chucks Butterworths away...

taxiphil

welshch1ck wrote:

Thank you red fox for talking some sense! I cannot believe the arguments that are going on in here! At the end of the day nearly everyone in here took advantage of a policy that was put in place to apologise for overcharging genuine customers not for people who actively go out in search of them and buy 10 of the said product! The policy has now changed because of people like that and all they can do is come on here and moan about it! As for the argument of putting clubcard points on peoples cards who have missed a pricing error that is their own fault for not checking their receipt! Why should they be awarded for not making sure their bill was right! Well i'm off to get on with my life because i have actually got one unlike some people on here!

Ah, I see! Silly old me thought it was Tesco's fault for overcharging us. But the truth is suddenly so clear... it was our fault all along for not checking our receipts! I stand corrected. Sorry, Tesco, you did nothing wrong by overcharging us. Please continue to overcharge us.

The trouble is, welshy, you've made quite a spectacular contradiction in your post above. You berate people who do check their receipt, and you berate those who don't. What's it to be, then?

spa2k

netty_betty wrote:

just wanted to remind everyone about the despatches program thats on tv tonight 8pm channel 4 THE SUPERMARKET THATS EATING BRITAIN
" investigating whether tesco is abusing its power as the biggest supermarket in the uk, with claims it has avoided paying millions of pounds in tax, and is bullying mps and councillors"

I will be watching with interest but like most dispactches programmes, one can guess that it wont be the most balanced piece of reporting.

It is unfortunate that it is the british way of life that when something (in any walk of life) is successful it is going to get knocked - it will be interesting to see if Tesco were given the opportunity to respond in the same manner with which they are probably going to be attacked in the programme!

Following on, i certainly do not see Tesco as a perfect company and am under no illusions that certain practices could be much better however is it the evil giant that many seem keen to make out.... well that is a matter of personal opinion i guess but the number of people that shop there each week kind of show most peoples opinion.

taxiphil

I knew that someone would diss the programme before it's even been aired. Pre-emptive damage limitation, I think that's called.

I have no doubt that the producers will give Tesco the right of reply and read out whatever statement they issue in response to the issues raised. They're obliged to do this by OFCOM.

As far as it not being balanced, I would look at it from the other perspective and say that Tesco have a phenomenal advertising budget which buys them many hours of airtime on prime time TV and full page ads in newspapers every year, and this is just a one-off 60 minute broadcast to present the "other side" of the story, so it's hardly a level playing field.

spa2k

taxiphil wrote:

I knew that someone would diss the programme before it's even been aired. Pre-emptive damage limitation, I think that's called.

I have no doubt that the producers will give Tesco the right of reply and read out whatever statement they issue in response to the issues raised. They're obliged to do this by OFCOM.

As far as it not being balanced, I would look at it from the other perspective and say that Tesco have a phenomenal advertising budget which buys them many hours of airtime on prime time TV and full page ads in newspapers every year, and this is just a one-off 60 minute broadcast to present the "other side" of the story, so it's hardly a level playing field.

Come on phil, you know that the majority on here have views that wont be skewed by one programme aired on channel 4. Pre emptive damage limitation would be a waste of time particularly on this board. I wasnt dissing the programme as i am yet to see it, i was dissing the series in general as not being the most balanced of reporting.

Yes, Tesco like most major companies have a huge marketing budget, its how they get to where they are. The budget is not there however to comment on policies or procedures which is something that the dispatches programme is doing. I saw a clip earlier where someone said that one day we will all wake up and Tesco will have taken over the country (bloody scarey thought) - thats a personal opinion and not a fact, and shows blatant bias. Yes the producers will have given a right of reply but you can be damn sure that it wont constitute a 30 minute slot. (half of the programme)

FloFlo

I'm on the programme, my face is blanked out and my voice is dubbed but its me - I'm interviewing Terry, I'll be asking for the indefinite extension of r&r, more bogofs, many more online points codes (all the different accounts are hard work) and smiling CSA's. I think I may have gone too far with the last request but he's promised to try.

Hermann

FloFlo wrote:

I'm on the programme, my face is blanked out and my voice is dubbed but its me - I'm interviewing Terry, I'll be asking for the indefinite extension of r&r, more bogofs, many more online points codes (all the different accounts are hard work) and smiling CSA's. I think I may have gone too far with the last request but he's promised to try.

Glad you kept it balanced Flo!

FloFlo

Hermann wrote:

Glad you kept it balanced Flo!

Well, I did also tell him that his car parks are very clean but could he stop this as it makes it difficult to womble.

Hermann

spa2k wrote:

.................... i guess but the number of people that shop there each week kind of show most peoples opinion.

I wonder what the customers opinion is based on though.

I'd suggest it may well be a fairly uninformed, if not misinformed opinion.

Many may well be blissful in their ignorance but it could well be that if customers fully understood accurately the risks and implications of shopping at Tescos they might make different decisions.