Tesco misprice discussion area part 17

ginjim

think we got our spin doctor hardy;)

Constantine

ginjim wrote:

think we got our spin doctor hardy;)

No spin, just balance.

pianeet

i am probably about to get my head bit off here,,but you can't blame tesco for changing the policy,none of the other supermarket,s do r and r and we don't slag them off,if i remember sainsbury,s done this offer first and it worked both ways even if you were undercharged ,but they removed there offers quicker than tesco,
i say make hay while the policy is still in place,but it has certainly been harder in my local tesco recently with the only misprices being on the meat counters..

hardy

Constantine wrote:

Or they could say that it is a review of a policy that has not changed since 1997 and it has been brought in to line with what is considered the industry standard. But then, I suppose that is not nearly so interesting.

Of course they could say that and no doubt would say that and a lot more spin besides. We would expect notning less from the highly paid employees who are responsible for the company line as far as press releases go!!

However they dress it up they have lost confidence in their own policy and have had to accept that the overcharging of customers is widespread and costing them (a percentage) of "loss" via the R&R policy. Obviously not as much lost as being gained by overcharges of the customers who did not realise that they had been overcharged or gained by not putting the price right when brought to their attention, but by deliberately removing the SEL and continuing to overcharge thousands of customers from that point forward, often for weeks on end.

scary27

JAMBO wrote:

Why not get ASDA to do it:rolleyes: ,they already advertise in store on MR T's behalf:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

http://images.kissonline.co.uk/content/kiss/audio/02_ASDA_PA_Announcement.wma

That is pure Quality!!!

10/10

Constantine

JAMBO wrote:

Why not get ASDA to do it:rolleyes: ,they already advertise in store on MR T's behalf:rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl: :rotfl:

http://images.kissonline.co.uk/content/kiss/audio/02_ASDA_PA_Announcement.wma

That was pretty good the first time it was posted as well.

Constantine

hardy wrote:

Of course they could say that and no doubt would say that and a lot more spin besides. We would expect notning less from the highly paid employees who are responsible for the company line as far as press releases go!!

However they dress it up they have lost confidence in their own policy and have had to accept that the overcharging of customers is widespread and costing them (a percentage) of "loss" via the R&R policy. Obviously not as much lost as being gained by overcharges of the customers who did not realise that they had been overcharged or gained by not putting the price right when brought to their attention, but by deliberately removing the SEL and continuing to overcharge thousands of customers from that point forward, often for weeks on end.

I would be really surprised if there is a press release over this.

rombomb

pianeet wrote:

i am probably about to get my head bit off here,,but you can't blame tesco for changing the policy,none of the other supermarket,s do r and r and we don't slag them off,if i remember sainsbury,s done this offer first and it worked both ways even if you were undercharged ,but they removed there offers quicker than tesco,
i say make hay while the policy is still in place,but it has certainly been harder in my local tesco recently with the only misprices being on the meat counters..

Safeway used to but quietly dropped it. I only found out when I was given the difference and upon asking was told the policy had changed.

magpiejay

'In the unlikey event that we charge you more than the price shown on the shelf or the product..."

Oh dear. Does that mean they can screw us all they like on point of sale stands, outdoor posters, leaflets and wobblers?

Deedee73

magpiejay wrote:

'In the unlikey event that we charge you more than the price shown on the shelf or the product..."

Oh dear. Does that mean they can screw us all they like on point of sale stands, outdoor posters, leaflets and wobblers?

It used to say shelf/product before, a display stand counts as a shelf in my book, and a picture of a product on a poster, is a price on a product!