Tesco misprice discussion area part 17

Richie23_2

C00kie wrote:

Do all Tesco Metro's as standard not accept R'n'Rs, or is it just depending on if the sign is up. If it's not... has anyone been overcharged and complained, and got money back or something (difference only)? The closest Tesco to work (lunchtimes) is a Metro, who dont display the sign, and often have the wrong labels on the shelves...

If you look on the side of the till when you pay there should be a sticker with all the 'How to pay ..' etc and then follows the "And if things dont add up..."
a white sticker!

Hope that helps!

shandypants5

Richie23 wrote:

If you look on the side of the till when you pay there should be a sticker with all the 'How to pay ..' etc and then follows the "And if things dont add up..."
a white sticker!

Hope that helps!

I have only just noticed the white A4 size boards that are about.
Not the same as the Big blue board but the "It dont add up" line is there alright.
Now I know how to look..:rolleyes: Tescos promise is everywhere...

rombomb

welshch1ck wrote:

i work on CSD and have been told by my manager that there are big changes in the new policy all managers at the store have already been briefed on it and it will come into effect nxt week!

Thanks for the warning welshchick, I couldn't help but releive my local Mr T of £31 quid of "Finest Sirloin matured for 28 days" that had a yellow SEL almost 28 days out of date itself stating 16.98/Kg down to 13.89/Kg, but all 5 packs were marked £16.98.

Ooops another clear overcharge.

After retrieving the 2 yellow SELs CD bloke said I'd get refunded but he'd have to work out the difference. I pointed out that the blue & white board says that "you get your money back".

At which point he says to CS girl "WHEN IS THAT CHANGING?".

Thanks to the info from this board, I tell them that its not until next week, so CS girl says "Go on give the person the money back".

As he's scanning the packs for the refund I guild the lilly by pointing out I'd read that on this site on the internet that people use to tell others about misprices.

They never sussed a thing!

Quality! That meat will taste well good on valentines night.

Thanks again Mr T and welshd1ck.

rombomb

leadhead wrote:

My pal rang me this afternoon to say he's found the yellow £1099.97 sign on the Panasonic, but that is what the DVD case scanned at.

So either the guy who posted late last night was wrong, or the price was changed overnight.

Hopefully someone(anyone) may have managed to get one before the change.

I was in the store I saw it in again today......but (honestly) forgot to look.....I was on other(more important) business......

Please, do tell ...

welshch1ck

i don't know what you're thanking me for it's not my company cos if it was i obviously wouldn't be sat here would i!!!

TGM

IMO Tesco will be making a major rod for their back. Customers ask for R&Rs because of incompetent staff, change the policy you'll still have incompetent staff and misprices, but instead of Tesco sorting out over charges themselves, complaints to tranding standards will go into overdrive.

I've already given my opinion to Tesco head office in an e-mail.
Stop R&Rs = A **** load of bad press

Little_John

TGM you have also indicated to Tesco you are an r+rer for how long who knows. The policy is changing but it seems that we are getting lots of different information the stuff posted by Hey dude earlier sounds more like a compromise. But I think they are getting it the wrong way round it is the price flashed stuff that has all alot of the mistakes but the mistakes to have cost them with the consoles wasn't price flashed product they were incorrect posters or posters left up.

How would they deal with the xbox I got witht he box and display unit that said £279.97 saving £19.97 when buying console and PES6 they dropped the price of PES6 a week later so the offer was wrong. yes the box I picked up was price marked but there was an all singing and dancing display also telling me the great deal I was getting.

Double the difference could also cost them it is just a waiting game, lets see what happens.

zultan

TGM wrote:

Customers ask for R&Rs because of incompetent staff

Most customers ask for R&R because they've been overcharged and Tesco have been giving it to them out of goodwill. The professional R&Rers are doing it for a quick buck. Because of the latter the former are going to lose out. No one seems to mind if Sainsburys, Waitrose, ASDA, Morrisons or whoever are mis-pricing.

mutley_muppet

There are two self scan price check machines in my local tesco extra but neither of them ever work?
I'm dont want to buy stuff without being able to check the price it actually scans at first. Is there any way around this?

I've tried pressing the 3 blue buttons on the machine but it still doesn't work?
Any ideas how I can check a price? Are there any other ways to scan the barcode?

plymouthbear

Most customers ask for R&R because they've been overcharged and Tesco have been giving it to them out of goodwill. The professional R&Rers are doing it for a quick buck. Because of the latter the former are going to lose out. No one seems to mind if Sainsburys, Waitrose, ASDA, Morrisons or whoever are mis-pricing.

think you have that the wrong way around m8.
in fact that is a ridiculous statement.