Aquafresh Merlin Family Pass

helliesin

Shambolic! Im going to call GSK GSK02080475000 and speak to someone in the marketing dept... anyone know whwre we stand legally with this one?

SavingJane

I was looking forward to seeing LO's face at the animals at chessington...Oh well have to save up and take him

hayleyholly

Has Aquafresh got a FB page? Maybe we could comment on that?

manufc

SavingJane wrote: »

I was looking forward to seeing LO's face at the animals at chessington...Oh well have to save up and take him

Aww, my daughter was so exited too, she accidently saw the email

kittycatty

helliesin wrote: »

Shambolic! Im going to call GSK GSK02080475000 and speak to someone in the marketing dept... anyone know whwre we stand legally with this one?

If you call please let us know how you get on xx

helliesin

kittycatty wrote: »

If you call please let us know how you get on xx

I am just on the phone now to trading standards, next it will be the gambling commission and then watchdog... and then GSK! I'm like a dog with a bone once i get going :rotfl:

I called GSK this morning to see what had happened to my voucher that was promised in 3 days, and the lady tried to fob me off, i asked if there was a problem and she said 'oh no, its just that over 100 people were sent the winning email and they are today working out how many vouchers they needed to send etc'.

Basically,the way i see it is, its there mistake and they should honour it by getting us the merlin passes. Its only 100+ people, not a lot of money for such a big company, especially as lots of dissappointed children is not good for company reputation.

Yes, they do have a facebook page, i think if we are unsuccessful we should target that!

Will post as soon as ive got any more info!

clairesims1978

hey you never know we might still win the comp when its really drawn! I would of been happy with a family ticket for Chessington as way of compensation, the cinema trip isn't so good for me as nearerest one I think is at the O2 london but I can't see them coming back with a better offer, they probably didn't technically have to offer anything at all, not sure what the legal stance is but I dare say somewhere in the t&c's they reserve the right to change or withdraw prizes so I think its just one of those things unfortunately however gutting it is

Matryoshka

So sorry y'all. Hope you sort something (better) out

TeaCake

Keep us updated helliesin The Cineworld is right on the otherside of the city here (would rather have toothpaste ) , as others have said, would it really hurt their profits to honour the winners?

SavingJane

Yes please keep us updated.....would love the real passes