[CLOSED] Samsung 28'' Pure Flat Widescreen With Integrated Freeview TV + Cabinet £33

Mr_Gordon_2

You could always email it to yourself, although it might be a little late now. I've seen this used as a way to prove copyright on work. Where the author sends the work 'to' the recipient, and 'cc' to him/herself. This way I believe the internet headers include a time a date stamp taken from the ISP is passes through, not the senders computer. I'm sure that was the theory behind it anyway.

M.E.2-2

OK--I sent my first e-note last night and had a reply within 30 mins.I don't wish to duplicate what has been posted but I have not noticed the offer to buy at the correct price on other replies that people have had.


Thank you for contacting our Support Team.

Firstly I would like to offer our sincere apologies for any annoyance or frustration this unfortunate matter has caused.

Whilst we do appreciate our customers requiring this product at the lower incorrect price, unfortunately this price was advertised due to a system error, causing the cost to show on our site significantly lower than the actual correct price.

The item has been discontinued from our site due to this error, so we were unable to offer the option to purchase the TV at the correct cost, and hence this is the reason as to why the order you have placed has been cancelled and refunded in full.

We would like to offer our sincere apologies again for this unfortunate matter. As this was an technical issue error we are unable to offer the option to purchase the TV at the incorrect listed price.

We are happy to be able to help you with purchasing of the television at the now corrected listed price in the website.

Thank you for contacting Ebuyer.com

redfox

M.E.2 wrote:

The item has been discontinued from our site due to this error, so we were unable to offer the option to purchase the TV at the correct cost, and hence this is the reason as to why the order you have placed has been cancelled and refunded in full.

M.E.2 wrote:

We are happy to be able to help you with purchasing of the television at the now corrected listed price in the website.

Erm...

Huge contradiction there in the same email!

magic

btw the tv is on the front page of ebuyer going for £329.99 inc vat.

magic

where do i get the quote number when raising an enote? i have the order number but it also asks for quote number...

rogerramjet

If you have an order number you can leave the quote section free

ben500

magic wrote:

where do i get the quote number when raising an enote? i have the order number but it also asks for quote number...

I had same problem so just entered order number twice

shrek101

Ebuyer are liars in my opinion. Two days go they said to me "The item has been discontinued from our site due to this error, so we were unable to offer the option to purchase the TV at the correct cost". Yet its now on sale again.

This company can not be trusted at all.

rogerramjet

shrek101 wrote:

Ebuyer are liars in my opinion. Two days go they said to me "The item has been discontinued from our site due to this error, so we were unable to offer the option to purchase the TV at the correct cost". Yet its now on sale again.

This company can not be trusted at all.

They had them on the front page of their website the same time they were sending out emails saying it was discontinued...I know as I was online when the email arrived and had one in "my Cart" ready to purchase (evidence it was available) at the same time.

If nothing else I hope Trading standards take them to task over this and fine them big time over misleading indication of the price of goods.


As an add on....I'm aware they have recently advertised another TV which they advertised as Free Postage....maybe those who purchased that and found a postage surcharge attached will be interested in this.....

Examples of misleading pricesThere are many ways in which a price indication can be misleading. The following aresome obvious examples which traders should ensure do not occur:
the price indicated is lower than the price actually charged eg a shelf edge label orprice list shows the price of the goods as £1.50 but the customer is charged £1.80 atthe till;
additional charges are added to the price indicated eg an advertisement makes no mention of postage or packing when in fact this has to be paid in order to get thegoods;

shrek101

Yes I read that thread about the so called FREE delivery this is why something should be done about Ebuyer, they are not at all honest or decent.

Someoen should complain to Trading Standards and advertising authority about the free shipping, with £18 surcharge (it says free shipping on super saver) and it aint free.