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BT & Advantis Credit

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  • Advantis credit have contacted me about an outstanding debt for an address I had left 2 years previously. I didn't even have a BT phone in the house in my name when I lived there. My wife had the phone in her name and she transferred the phone to our new home. Advantis won't accept that the fact I did not live at the address at the time that the debt is not mine. They keep asking me to provide details of the fact I closed the account when I moved only 1 problem I didn't have an account to close.
    How can I prove I closed an account that I didn't have.......
  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi hipdogeddieb

    I have just seen your post and would like to look into this for, if they are saying it is a BT debt just check out my profile were you will find my contact details. If you can send over whatever details you have I will see what I can find out for you.

    Regards David
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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