Tesco self service tills

Poppy9

Staff actively encourage you to use these tills because they will be quicker than waiting for a staffed till but they only ever have one person covering them to sort out problems and issue carrier bags!

Tonight was quiet but the manned tills busy so off I went to self service with my 10 items. Firstly no carrier bags, secondly I needed approval for my alcohol 5 people with flashing red lights resorted to calling the assistant plus those waiting for a carrier. The SA was was curt to say the least as "I'm dealing with something". I got fed up of waiting and left my scanned items on the checkout and walked out.

vuvuzela

Poppy9 wrote: »

I got fed up of waiting and left my scanned items on the checkout and walked out.

I've done similar occasionally. I despise them, they work sometimes but I am utterly sick of the repetitive whine of 'unexpected item in bagging area'. I really feel sorry for the people who have to work there and hear it incessantly.

JulieElizabeth

Self service tills should be fine if you know how to use them

I've got it down to a fine art

Squidd

I find them a lot quicker than a manned checkout if I'm only buying a few things, never had any major problems.

In your case it actually sounds like the member of staff was the problem, not the self-scan machines!

I_luv_cats

My nearby biggie Tesco doesn't open the manned tills for the first hour so I had to put through a trolley of good myself via self service tills recently.

I thought I'd have a whole heap of trouble but not any worry apart from forgetting to scan some goods on the childs seat, but I did a second transaction without any trouble.

I didn't even have to get the coupon verified.

Morrisons are too sensitive and always get a bagging error like I've whipped something!!!!

pitkin2020

Poppy9 wrote: »

Staff actively encourage you to use these tills because they will be quicker than waiting for a staffed till but they only ever have one person covering them to sort out problems and issue carrier bags!

Well thats the whole point of them, to reduce staff and ease people with only a few items quicker through the checkout. If they had one person manning one self checkout it wouldn't be a self checkout now would it! lol.

shaun_from_Africa

Well thats the whole point of them

But 1 person to cover 10 self service tills (in my local Tesco) is cutting manning levels too fine.
It only takes 2 tills with problems and it starts grinding to a halt.

crazyguy

They do my head in as they always mess up and cannot read barcodes when I use them,

*Kat*

It's not rocket science, pretty sure you could've waited a little longer! Poor sales assistant probably running around like a headless chicken!!!

brettcta

you're doing it wrong

balmk

My personal favourite is when people decide to put a full trolley-load of stuff through the self-service tills. The shop assistants don't bother reminding them that the self service tills are for a couple of items only, which really annoys me.

Honestly, if you enjoy scanning shopping that much, either get a Smoby Shop for your home, or get a job on the checkouts!!!!!

Gah!