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MSE News: British Gas fined £2.5m over complaints

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Comments

  • Micky
    Micky Posts: 359 Forumite
    How to deal with British Gas? Buy a woodburner and vote for whichever bunch of political parasites will build nuclear power stations.
  • Tippytoes
    Tippytoes Posts: 1,114 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    broxis11 wrote: »
    It`s free for existing customers (subject to survey). Hope that clarification helps :)

    Maybe it is now - never used to be...so they must be trying to flog new boilers, boiler servicing, etc etc...split hairs if you must
  • mrtobs
    mrtobs Posts: 138 Forumite
    No real suprise to me - we once had gas/electric through british gas......never again!! It wasn't just that they made major mistakes, it was the way they dealt with our enquiries and finally our complaint - rude, aggressive (at one point a supervisor actually shouted at us over the phone!) and incompetant.
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