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Dry cleaning who is in the wrong ?

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13

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  • Dellers
    Dellers Posts: 204 Forumite
    fluffnutter wrote: »
    Is this actually what happened? Seems a critical piece of information to leave out of the original post...
    I made an honest mistake and didnt think to input that in to the op.
  • Dellers
    Dellers Posts: 204 Forumite
    I previously posted about my jacket still full of dog hairs so I brought it back to the cleaners. I dont know how to find my previous thread so if someone can post it to give the background info that would be fantastic :) I went today to collect the jacket and its finished they can not find it at all and there is nothing on the system that I handed it back in where do I stand with this ???
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Here is your old thread...
    https://forums.moneysavingexpert.com/discussion/3377574

    To find it...
    1) click on your username on any post you have made,
    2) click on Find More Posts by xxx
  • Dellers
    Dellers Posts: 204 Forumite
    Thank you very much for taking the time to find it and thank you for telling me how to find it.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Dellers wrote: »
    I went today to collect the jacket and its finished they can not find it at all and there is nothing on the system that I handed it back in where do I stand with this ???
    Just give them the receipt that they gave you when you handed the jacket in.

    You did get a receipt, didn't you?
  • Dellers
    Dellers Posts: 204 Forumite
    No didnt get one the till was broken at the time. They cant find anything on the system that I brought it back in to be cleaned only that it was paid and collected.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Dellers wrote: »
    No didnt get one the till was broken at the time. They cant find anything on the system that I brought it back in to be cleaned only that it was paid and collected.
    Oh..............
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Long shot but do you pay on collection or when leaving them the item? If the latter then hopefully paid by card and have some sort of evidence..
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi :)

    I've merged the two threads together to keep everything in one place.
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
  • Dellers
    Dellers Posts: 204 Forumite
    arcon5 wrote: »
    Long shot but do you pay on collection or when leaving them the item? If the latter then hopefully paid by card and have some sort of evidence..

    Hi I pay on collection but the problem is that it is showing as paid and collected but not that I took it back to be re cleaned by them.
This discussion has been closed.
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