Laptop Help Pleeease!!

gt568

Ok ran chkdsk and got the following:

chkdsk is verifying files (stage 1 of 5)
file verification complete

chkdsk is verifying indexes (stage 2 of 5)
sorting index $I30 in file 12945
deleting index entry in index $I30 of file 12945
index verification complete
chkdsk is recovering lost files
recovering orphaned file msgeotb1.ttf (30348) into directory file 12945

chkdsk is verifing security descriptors (stage 3 of 5)
security verification complete

chkdsk is verifing file data (stage 4 of 5)
windows replaced bad clusters in file 19977 of name \hiberfil.sys
file data verification complete

chkdsk is verifying free space (stage 5 of 5)
freespace verification complete

Could this have been my problem or are these just minor snags?

I also ran memtest86 and that came back no problems....

Sorry for any spelling mistakes and cheers for all your help so far:T

gt568

Chippy_Minton wrote:

Post the exact blue screen contents.

The error log file would have been saved in Drwtsn32.log. Search for it (by default it's created in \Documents and Settings\All Users\Application Data\Microsoft\Dr Watson) and review the contents using http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/drwatson_overview.mspx?mfr=true.

There is no log created thier for some reason?

sco0ter

It will probably be your Video card... Am I right in thinking it is an ATI Mobility radeon???. These have been known to cause these errors. ATI claim to have fixed the errors with the latest drivers but a lot of users of the mobility series say its only slightly better.

If you could let us know the model of the card then maybe we could help

gt568

Does radeon igp 340m sound right, I'm not really sure what I'm looking for? I got this off sys info, components, multimedia, display.

GreenNotM

to confirm - right click on any free space of the desktop >> select "Properties" >> "Settings" tab >> "Advanced" button >> "Adapter" tab --- info will/should be there.

GreenNotM

Hi do any of the following apply ?



0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1548.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card). Use the General Troubleshooting of STOP Messages checklist above.

• You receive a Stop 0x00000050 error on a Blue Screen {KB 894278} Win 2000, Win XP, Server 2003 (with concurrent 1003/System entry in Event Viewer: possible Rootkit spyware infestation)
• Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors {KB 183169} Win NT, Win 2000, Win XP
• During setup {KB 171003} Win NT, Win 2000, Win XP
• Easy CD Creator 5.0 Does Not Function In Windows XP {KB 310628} Win XP
• How to Use Driver Verifier to Troubleshoot Windows Drivers {KB 244617} Win 2000, Win XP, Server 2003
• STOP Error When You Start Windows After You Connect a Scanner {KB 310869} Win XP
• Stop 0x1E in PROTCLS.SYS When You Undock a Toshiba Tecra 8100 {KB 284154} Win XP
• STOP 0x4E, STOP 0x1A, STOP 0x50, and STOP 0xA Errors Occur When You Try to Start the Computer {KB 271955} Win NT 4.0 (corrupt physical RAM)
• “STOP 0x00000050” Error Message in Stac97.sys After You Upgrade Your Panasonic Toughbook to Win XP Service Pack 1 {KB 329832} Win XP SP1

gt568

GreenNotM wrote:

Hi do any of the following apply ?



0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1548.)
Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card). Use the General Troubleshooting of STOP Messages checklist above.

• You receive a Stop 0x00000050 error on a Blue Screen {KB 894278} Win 2000, Win XP, Server 2003 (with concurrent 1003/System entry in Event Viewer: possible Rootkit spyware infestation)
• Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors {KB 183169} Win NT, Win 2000, Win XP
• During setup {KB 171003} Win NT, Win 2000, Win XP
• Easy CD Creator 5.0 Does Not Function In Windows XP {KB 310628} Win XP
• How to Use Driver Verifier to Troubleshoot Windows Drivers {KB 244617} Win 2000, Win XP, Server 2003
• STOP Error When You Start Windows After You Connect a Scanner {KB 310869} Win XP
• Stop 0x1E in PROTCLS.SYS When You Undock a Toshiba Tecra 8100 {KB 284154} Win XP
• STOP 0x4E, STOP 0x1A, STOP 0x50, and STOP 0xA Errors Occur When You Try to Start the Computer {KB 271955} Win NT 4.0 (corrupt physical RAM)
• “STOP 0x00000050” Error Message in Stac97.sys After You Upgrade Your Panasonic Toughbook to Win XP Service Pack 1 {KB 329832} Win XP SP1

As per post #5

a problem has been detected and windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: nfts.sys
page_fault_in_nonpaged_area

Technical info

*** stop 0x00000050 (0xa3a171fo, 0x00000000, 0xf75b69cf, 0x00000000)

*** nfts.sys - address f75b69cf base at f75b6000, date stamp 41107eea

beginning physical dump of memory
physical memory dump complete

Any ideas?

gt568

GreenNotM wrote:

to confirm - right click on any free space of the desktop >> select "Properties" >> "Settings" tab >> "Advanced" button >> "Adapter" tab --- info will/should be there.

Its defo the radeon igp 340m

GreenNotM

gt568 wrote:

As per post #5

Any ideas?

LOTS:rotfl: :rotfl: :rolleyes:

Look at the instances - are you attaching a scanner - do you have a rootkit ? Have you run thru the mal/spware sticky ?

have you tried reducing hardware acceleration etc - ie differnt settings in the adapter's driver tabs/pages.

Is the laptop simply over heating - are the vents and fans clear of dust and not covered during use ?

have you run windows update ? in "Custom Mode" - look on the left of the screen - are there any hardware updates available ?

Do not use "Stand By" - always turn the laptop off - to avoid hibernation problems.
You should run chkdsk /f /r until it reports no errors.

gt568

Not attaching a scanner, don't have one, not sure what a root kit is, so probably not. Been through the malware sticky.

Sorry but I'm not sure what you mean by "have you tried reducing hardware acceleration etc - ie differnt settings in the adapter's driver tabs/pages." Sorry I'm not very comp literate.

I don't think think the laptop is overheating, it only ever crashes on start-up.

Never use hibernate, and ran chdsk through.

Earlier posters seemed to suggest RAM probs, what do you think?