Nokia 1600 for £4.60!!!

hambrook

Just checked 'My account' now showing £29.60, called them up and they are saying yes you will be charged £29.60. Delivery due tomorrow. It's going straight back

dalumsden1

Just got my receipt. Signed up just to get the phone. It's against tradinf standards surely now if they try to charge me more.

withabix

dalumsden1 wrote:

Just got my receipt. Signed up just to get the phone. It's against tradinf standards surely now if they try to charge me more.

No it isn't...you could in theory potentially be charged with deception.

Try telling TS that you tried to deceive LXDirect and see what they say!

dalumsden1

withabix wrote:

No it isn't...you could in theory potentially be charged with deception.

Try telling TS that you tried to deceive LXDirect and see what they say!

How is it deception though...

mystical

hambrook wrote:

Just checked 'My account' now showing £29.60, called them up and they are saying yes you will be charged £29.60. Delivery due tomorrow. It's going straight back

Under your 'My account' it should say 29.60.. that's the 'Total Value'. See above, they charged me 29.60 and then credited 25.00.. I don't see why they should not do the same with you?

hambrook

Just to clarify, I placed the order and have the order receipt form checkout saying £4.60. I also have the verification email saying £4.60.

I have received no phone call or notification that they will charge £29.60.

I have only found this out as I logged into My Account and this was displayed. This was also confirmed when I phoned them up that they would confirmed when I called them.

withabix

dalumsden1 wrote:

How is it deception though...

I take it you were personally sent the discount codes by LX Direct then?

dalumsden1

withabix wrote:

I take it you were personally sent the discount codes by LX Direct then?

of course HAHAHA



Can someone clear this up. If they are going to make it £29 and not £4 as seen in the verification email, WILL they call or email you about it before charging you the full amount?

mystical

hambrook wrote:

I have only found this out as I logged into My Account and this was displayed. This was also confirmed when I phoned them up that they would confirmed when I called them.

My online banking says different.. do you have online banking so you can check to see what they have actually charged? CS agents sometimes get things wrong

hambrook

mystical wrote:

My online banking says different.. do you have online banking so you can check to see what they have actually charged? CS agents sometimes get things wrong

I have online banking but this transaction is not yet showing, and the delivery is due tomorrow. I am considering refusing the delivery rather than me having to pat £4.50 to send it back IF I get charged the £29.60.