Currys Panasonic TH42PX60B 42" High Definition TV £899

Timmy

Having followed the thread on avforums I tried the Pirates of the Caribean test on my 2 day old 37px60 to find the 'purple snake' is so very clearly visable and from what I've read the problem only gets worse with time. If anyone can't be bothered to read the thread through but wants to test their new 'bargain' plasma then let me know and I'll find the exact time of the scene (it's in chapter 4 somewhere) and you can test your own set.

I'm certainly going for a refund now!

Searcher2

With Pirates of The Caribbean if you start watching at about 30-31 minutes then you will see plenty of snakes for quite a while (if you have them). With Matrix Revolutions it starts at 4m 40s, 10 mins, 14 mins 10s, 15mins 45s.... it goes on. Apparently Harry Potter and the Goblet of Fire and Panic Room are great for demonstrating the problem too but I don't have these.

And if anyone thinks I have to dig to find these snakes - I saw Gone In 60 Seconds on TV the other night and that had them all the way through - so it's not just DVD's. Even Big Brother had a guest appearance last night.

If you have not noticed the snakes and are happy with your set then I suggest you don't look for them... as, if you are like me, once you notice them they become annoying.

Panasonic staff in the UK have claimed that they have never seen the issue before, it is within spec, that the sets are refurbished and sold as new, that there are compatibility issues with equipment used... it goes on. It has been the avoidance of acceptance of a problem that has personally annoyed me the most. When I have rung up their Customer Services I have been told to get my Panasonic Service centre to come out and have a look under the warranty. When I have run the Service Centre I have been told I would be charged for this call out (despite Panasonic saying I wouldn't be). Panasonic Customer Service Staff even told me to ignore anything I read on AVForums as it was full of people with a grudge against Panasonic and not to believe what was written!!!!!! Two emails to Panasonic about the issue have so far gone unanswered.

AVForums have people claiming Panasonic have admitted to a problem (in Germany and Japan... not the UK!) and have a firmware fix.... we will have to see.

Chatham2665

dazco wrote:

Did they price match Digital Direct?
I have asked them and they said it might be 3 days before they get back to me. If I know that they have done it for you perhaps I could quote that.

They price matched Empire Direct in Bolton. If you look at post No 74 the details are there

Martin

dazco

Chatham2665 wrote:

They price matched Empire Direct in Bolton. If you look at post No 74 the details are there

Martin

Can you remember the price for me please, the tv has gone up to £804 at digital direct and now John Lewis are quoting a week to do a price match:mad: .

And Trafford say they have no stock

marty1888

dazco wrote:

Can you remember the price for me please, the tv has gone up to £804 at digital direct and now John Lewis are quoting a week to do a price match:mad: .

And Trafford say they have no stock

have you tried Cheadle?

Calm-Seas

I am intrigued by these purple snakes what do they look like? I am looking for a 40" tv at the moment but have been told that if I go for plasma I need to top the plasma up? what does this mean?
Thanks

dazco

marty1888 wrote:

have you tried Cheadle?

Thanks for the idea, but I put my price match in with trafford yesterday, plus the store they are matching with is in Bolton.

This tv has gone up in price since yesterday, when I asked for a price match, so if I ask for one today they will use the new higher price.

gromituk

Calm-Seas wrote:

I am intrigued by these purple snakes what do they look like?

Search in avforums.com to avoid us having to type it all in again.

I am looking for a 40" tv at the moment but have been told that if I go for plasma I need to top the plasma up? what does this mean?

You won't - it's a myth. Just like having to top up the vacuum in a traditional TV.

williamh1

John Lewis will pricematch Empire Direct @ £879.99 inc. delivery

Chatham2665

dazco wrote:

Can you remember the price for me please, the tv has gone up to £804 at digital direct and now John Lewis are quoting a week to do a price match:mad: .

And Trafford say they have no stock

Dazco I have sent you a PM