Bosch Siemens Neff Dishwashers 1999-2005 Fire Hazard

Joe26060

We had a house fire last year after the Bosch dishwasher melted in our kitchen. It ruined the whole house. We had to move out for 12 months until we could move back in. We were covered by our insurance but never compensated for what we went through. I am currently in talks with bosch to see about compensation so lets see what happens. If i dont get anywhere i'll definately be contacting a solicitor.

Chumleywarner wrote: »

Snoddy114 - this is my very first post (ever!) but felt compelled to write in complete sympathy with your situation.

My parents had the exact same thing happen to them 7 months ago in December 2010. They put their 2004/5 Bosch Dishwasher on before going to bed and 10mins later the kitchen was on fire. They had NO smoke alarms fitted and were SO LUCKY to escape after my Dad bravely put the fire out (but this is not recommended because of the after effects and damage to his lungs).

The house was inhabitable for 6 months and EVERYTHING in the house had to be taken away and cleaned (or binned if too smoke damaged). Then the house had to be completely redecorated and refurbished. They have only just got back in. The amount of stress and upheaval (especially at their age) was immense and has impacted greatly upon them.

This anouncement by Bosch is very timely. But it seems unfair that the insurance company will probably get all of their money back and my parents will get nothing in compensation for all their inconvenience, stress and impact on their health.

It would be interesting to know if there is anything that can be done for them to make a claim against Bosch? The insurance company have offered them their excess back of £150 if Bosch are found at fault!!! (Which I think has now been proved by a Fire Investigator.)

If anyone has any advice about how to go about this I would be most grateful. But the main message is to get your appliance checked out ASAP!!

BatCat

Hi,
A note on a more regional level. Should anyone in Northern Ireland try to get their dishwasher repaired under this recall Do Not Accept the guys in Bosch trying to tell you that this is not valid for NI. It is indeed valid and we do not have different voltage (as they suggeste to me).
Sorry to all those who experienced fires. It is ahorrivle thing to go through.

spinynorman

Another recall advert for this in Friday's METRO (London) free newspaper

Just a bump to keep it current!

1984ReturnsForReal_2

spinynorman wrote: »

Another recall advert for this in Friday's METRO (London) free newspaper

Just a bump to keep it current!

They are only about 1/3rd to a 1/5 of the way through them. Still loads left unaccounted for.

Toffeeman

We have just suffered the dreaded Bosch dishwasher fire ....... kitchen burnt out and everything smoke damaged. Stuck 4 to a room in a hotel as the insurance loss adjuster squabbles over every penny. Anyone been thrugh this mill have any advice ..... did you get enough for contents? did anyone get anything out of Bosch?

its a nightmare :-(

John_Pierpoint

I have installed Photo Voltaic roof panels; these work by generating electricity at a higher voltage than the "mains" and so push electricity "backwards" into the mains.
As a result of monitoring my generator box ("inverter"). I have discovered, what my mains regularly goes over the 250 volt "pressure", which used to be one of the UK standards.

When we joined the then Common Market, we undertook to comply with European standards, but my electrical supply in places dates back to when Methuselah was a lad and nobody has told it that the design voltage is now 230 volts.

I wonder if the design chaps at Bosch thought all the EU is now running at efficient German standards ?

http://en.wikipedia.org/wiki/Mains_electricity

In plumbing terms you have suffered a burst pipe.

Sorry to muddy the waters!

John

PS I am not your neighbour ?!

Light blue is the old British standard.

mundstick

Just another quick post to tell you all that I have also had the dreaded bosch dishwasher fire a couple of weeks ago.

We are insured and so far the loss assessor has been very helpful in getting us in to temporary accommodation and now looking to rent us a house for 6 months.

The kitchen is destroyed and the whole house is going to have to be redecorated throughout because of the smoke damage. We are just about to start looking at the contents side of the claim to see what will be replaced and what will be repaired.

Any advice from those who have been through this process would be much appreciated!

Toffeeman

Insurance adjuster still pushing to use his recommended builder. The builder called out and moaned about how the insurance company are cutting him to the quick on these jobs. Before he left I asked what the possible cost of his three months work was going to be? ..... he said 35k. I have asked several builders to have a quick look and all are over 70k, which I think is about right given the amount of work.

However upon further inspection of the loss adjusters scope of work document today, it appears that the work being priced for is non-compliant with the latest building regulations. Should be interesting next week when he arrives all smiles with his low quotes and I hit him with the news that his scope was wrong, none of his expert builders spootted it and there's no way I can agree to use them.

mundstick

Would be great if you could keep me updated with how you are getting on with this. As I seem to be a few steps behind you it would be a great help!

Toffeeman wrote: »

Insurance adjuster still pushing to use his recommended builder. The builder called out and moaned about how the insurance company are cutting him to the quick on these jobs. Before he left I asked what the possible cost of his three months work was going to be? ..... he said 35k. I have asked several builders to have a quick look and all are over 70k, which I think is about right given the amount of work.

However upon further inspection of the loss adjusters scope of work document today, it appears that the work being priced for is non-compliant with the latest building regulations. Should be interesting next week when he arrives all smiles with his low quotes and I hit him with the news that his scope was wrong, none of his expert builders spootted it and there's no way I can agree to use them.

John_Pierpoint

Toffeeman wrote: »

Insurance adjuster still pushing to use his recommended builder. The builder called out and moaned about how the insurance company are cutting him to the quick on these jobs. Before he left I asked what the possible cost of his three months work was going to be? ..... he said 35k. I have asked several builders to have a quick look and all are over 70k, which I think is about right given the amount of work.

However upon further inspection of the loss adjusters scope of work document today, it appears that the work being priced for is non-compliant with the latest building regulations. Should be interesting next week when he arrives all smiles with his low quotes and I hit him with the news that his scope was wrong, none of his expert builders spootted it and there's no way I can agree to use them.

Could you explain in a little more detail, where the refurbishment costs fail to meet the changes in the building regulations?
Presumably they are not suggesting replacing single glazed windows with single glazed windows, ever HMRC has given way on the tax treatment of that "improvement".;)