Bosch Siemens Neff Dishwashers 1999-2005 Fire Hazard

Abbafan1972

I had a phone call on Monday about my Bosch dishwasher and they left a voicemail. I checked on the website and mine is not one of the affected models.

Also got a letter about my Beko fridge freezer today.

jimaydee

Hannah2 wrote: »

Which number have you been using? the 0800 number?

I tried to do it all online last night but it said I couldnt book the appointment at that time and to call 08448928920

They closed at 8pm so I just missed them but I called again this morning and got straight through and booked my appointment. She did say that it should be the 0800 number to use but I explained that the other number had been given online.

Might be worth a try?

I used the 0800 number twice , but will keep the other one now in case they dont call back (which obviously they haven't yet).

Also I have turned the machine off , watching it was just trying to make light my irritation.

aylesby

It is a fiddle to get the spaces right for the input

SGV5 3E1 3 GB/ 86

is how I had to enter my model number

1984ReturnsForReal_2

Bumped for the weekend

Chumleywarner_2

Snoddy114 - this is my very first post (ever!) but felt compelled to write in complete sympathy with your situation.

My parents had the exact same thing happen to them 7 months ago in December 2010. They put their 2004/5 Bosch Dishwasher on before going to bed and 10mins later the kitchen was on fire. They had NO smoke alarms fitted and were SO LUCKY to escape after my Dad bravely put the fire out (but this is not recommended because of the after effects and damage to his lungs).

The house was inhabitable for 6 months and EVERYTHING in the house had to be taken away and cleaned (or binned if too smoke damaged). Then the house had to be completely redecorated and refurbished. They have only just got back in. The amount of stress and upheaval (especially at their age) was immense and has impacted greatly upon them.

This anouncement by Bosch is very timely. But it seems unfair that the insurance company will probably get all of their money back and my parents will get nothing in compensation for all their inconvenience, stress and impact on their health.

It would be interesting to know if there is anything that can be done for them to make a claim against Bosch? The insurance company have offered them their excess back of £150 if Bosch are found at fault!!! (Which I think has now been proved by a Fire Investigator.)

If anyone has any advice about how to go about this I would be most grateful. But the main message is to get your appliance checked out ASAP!!

bondy01

I had missed this thread , just done a search and found it. Saw the notice in yesterdays paper purely by luck. My dishwasher is one of those affected , like everyone else I always leave it unattended. I think I better book it in.

bondy01

Has anyone had this done now? They are supposed to be coming tomorrow but who knows.

bondy01

Just had this done. The module sitting behind the buttons is replaced. About a half an hour job. Couldn't see any signs of overheating on the removed item but it may be internal.

shop-to-drop

I have had a letter about this so must make an appointment.

A friend of mine had her kitchen ruined by fire from her dishwasher last year. I must ask her what brand her dishwasher was I had no idea my lovely Siemens may be a fire hazard also.

bondy01

google something like bosch dishwasher fire. It's frightening as a couple of posters on this thread have said.