Tesco misprice discussion area part 16

FloFlo

TescoEmployee wrote:

No blame culture - Just making all members of staff aware of the issues, 99.9% of staff have embraced and welcomed the idea hence only one R+R this week on a Entertainment line.

There is a difference between making them aware of an issue and asking them to sign a document that states they will be discplined if they don't spot it at the checkout.

TescoEmployee

FloFlo wrote:

There is a difference between making them aware of an issue and asking them to sign a document that states they will be discplined if they don't spot it at the checkout.

I don't recall mentioning they would be 'disciplined' in any of my posts

wlfc1

FloFlo wrote:

There is a difference between making them aware of an issue and asking them to sign a document that states they will be discplined if they don't spot it at the checkout.

Flo, don't panic so much, you have to be really bad to get the sack from Tesco, believe me !!

Hey_Dude

TescoEmployee wrote:

No blame culture - Just making all members of staff aware of the issues, 99.9% of staff have embraced and welcomed the idea hence only one R+R this week on a Entertainment line.

TE - if I recall you are 'management'.

So let's get this straight - your employees sign the Tesco Official Secrets Act....

....then low-paid cashiers get some sort of slap on the wrist for not spotting a mis-price....

....in a 'no-blame' culture....

Clearly from the existance of this thread Tescos Price Integirty Department is as useful as a fart in a space-suit.

Seems to me that the PI People are the Dudes who should be slapped - perhaps some sort of front-of-store public flogging to attract the punters....

Misprices do not equal crap staff - but these are indicative of crap management at both a local and national level.

His Dudeness

FloFlo

TescoEmployee wrote:

Clearly poor routines - Have you complained?

Wouldn't want to draw attention to myself.:rotfl:

TescoEmployee

Hey_Dude wrote:

TE - if I recall you are 'management'.

So let's get this straight - your employees sign the Tesco Official Secrets Act....

....then low-paid cashiers get some sort of slap on the wrist for not spotting a mis-price....

....in a 'no-blame' culture....

Clearly from the existance of this thread Tescos Price Integirty Department is as useful as a fart in a space-suit.

Seems to me that the PI People are the Dudes who should be slapped - perhaps some sort of front-of-store public flogging to attract the punters....

Misprices do not equal crap staff - but these are indicative of crap management at both a local and national level.

His Dudeness

Ah but PI in itself is a whole different issue - Don't get me started on that one:eek:I have however taken your ideas and comments on board ;0)

TescoEmployee

FloFlo wrote:

Wouldn't want to draw attention to myself.:rotfl:

You could write a letter to the store.

FloFlo

wlfc1 wrote:

Flo, don't panic so much, you have to be really bad to get the sack from Tesco, believe me !!

Its just sad that the employees sat on the till, doing one of the most stressful jobs in the shop are then the scapegoat for others mistakes. I've held just about every position going in a supermarket right up to the dizzying heights of management and my young days on the checkouts were the worst.

TescoEmployee

wlfc1 wrote:

Flo, don't panic so much, you have to be really bad to get the sack from Tesco, believe me !!

And even when you are 'really bad' you still may not get the sack!:rolleyes:

wlfc1

FloFlo wrote:

Its just sad that the employees sat on the till, doing one of the most stressful jobs in the shop are then the scapegoat for others mistakes. I've held just about every position going in a supermarket right up to the dizzying heights of management and my young days on the checkouts were the worst.

I understand and agree with all your comments Flo, which is why I am always couteous, polite to all Tesco staff, until such time as they are rude to me. I always fight the corner of the checkout operator when a snotty CS person or manager is rude or blames checkout operators.