Adams - an anti-grabbit quick almost

ClarkeEJ

My order arrived by special delivery today just after 12pm when I was just on my way out.... I knew about 7 items missing from my order as I looked on the website... However, inside my package I only had one Dora Explorer Purse and one Dr Who Drink Bottle and there should have been two of each... just checked my account online and they have charged me for two of each.... have sent them an email....

Minxz

Yay! Mine arrived
Missing afew bits though, so i assume they'll arrive later.

pinkladymel

yay!! so happy for you guys!! heres hoping some more stuff comes for those that are desperate I have every faith in mr. pounds promise though so heres hoping!!

parknoweth

I ordered on the 8th Dec, had an email on the 19th Dec saying order despatched but nothing has arrived, postie has been and gone today so much for next day delivery!!!

Loobysaver

So much for next day delivery for me too! Nothing came so if it's not here tomorrow I will be very upset!

honey28

Keep the faith guys, Mine has just arrived. Delivered by a very jolly whitevan man. havent checked contents yet cos kids are about but I was charged full amount so hoping its all there
I will cross fingers and toes for the rest of you :T

busymumof3

Received my order yesterday but an item on the invoice is missing from the parcel.

Is anyone else having problems sending an email to their customer care department?

Mozart321

My order arrived today but all of the stuff in the parcel was for a 9 year old girl - we recieved somebody else's order. My wife rang and they promised they will send another lot out over night. One of my items at least is now out of stock and the total is now below 25 pounds.
I have been promised that I will recieve the correct order tomorrow morning.
I will say again, a £5 voucher really doesn't cover these sort of problems.!
I will let you know how we get on tomorrow.

I am very grateful to Keith Pound for keeping us updated on the situation, I just wish that more retailers would come on here...

Still disappointed with Adams with the personal communication but the communication on here is very welcome.

Moz.

smittenkitten

If adams is going into liquidation then Im santa

I think it a nasty rummour unless I see proof

j-baby-scotland

Big cheers for Adams here... & a thank you for extra work entailed.

Delighted, got my order this morning..... I think they put everything in to make it so... many thanks!

More than delighted customer here.