Holiday cottage rental disaster

anxious_mum

JQ. wrote: »

Presumably you left the accommodation immediately and demanded your money back. Was your refund succesfull?

No, I just drank more retsina :beer:

anxious_mum

martinthebandit wrote: »

Interesting posts (some of them) do people really believe that there is a house anywhere in the UK (and probably in the world) that has not had mice in them at some time or other?.

Well, any mouse that was silly enough to come into my house would be visiting mouse heaven very quickly. I have two really house-proud, sneaky siamese cats, you see. I don't have to wait for the mice to visit, my cats bring them to me! Usually headless!

antrobus

Goodness gracious me, if I'd realised that this thread was going to carry on for so long I'd have got some popcorn in.

Question:

Joanne_c wrote: »

What are my rights as both parties dont seem interested?

Answer:

You have the right to sue both parties in the small claims court.

And err, that's it.

Loanranger

I'm with you Joanne on this.
I don't tolerate vermin at home nor on holiday. End of.
I too would have left immediately and claimed a refund.
I have rented holiday cottages in the wilds for many years and never found any evidence of mice, rats, squirrels, cockroaches nor any other insect infestations.

Put your review on Trip Advisor, Joanne, it's your civic duty to do so.

tomatoe_2

shellsuit

I don't understand why some of you are giving the OP a hard time.

I wouldn't want mice in a place I had paid to stay in, so why should the OP?

And as for the OP putting food in the kitchen on the sides, were else was she meant to put it? In the bath?!

I'd like to see all those against the OP complaining, how they would put up with sharing their holiday living place with mice.

Someone suggested that OP should have just not eaten there. To eat out all the time would cost a fortune, so why should they if they have paid for a place with a kitchen??

melancholly

so there are a few issues.

firstly, i too would have not reacted well to finding evidence of mice (had them at home, not fun, although the world did not end and we did not die! also, my home is not disgusting and i do not have poor hygiene standards, they really can just get anywhere. i'm sure lots of people have them without realising tbh).

secondly, why did the OP not have the emergency contact number? was all the information provided in advance via email and should the OP have taken a print out? in reality, most places would have a folder somewhere with some info so that is more annoying to me than the mouse issue!

thirdly, i wouldn't have walked out. i may have gone to the shops to buy some tupperware to put food in and some cleaning stuff for the surfaces so that i felt i could use the kitchen though. after staying and letting them try to sort it out, i might have asked for a partial refund for having spent time dealing with it, but that would entirely depend on the attitude of the people coming round to fix it (if they were efficient and apologetic, i wouldn't have been pushy with them).

there are issues on both sides here, but by walking out i think the OP lost any chance of a refund. i've been in hot countries and found cockroaches in accommodation (granted i screamed and ran away and let OH deal with them!), but i know that no matter how hard you try, in those climates it's almost impossible to permanently and completely get rid of them. we got some spray and got on with our holiday (not that there was the choice of going home immediately anyway, but it didn't cross our minds). i would, however, expect whoever was renting me a location to give me contact details (but that said, if i had been given them in advance and forgotten them, i'd take that on the chin - it's unclear whether that is what happened here though).

GDB2222

If it's any comfort to the OP, I too would have packed my bags and left.

casualwalks

I'd be asking for money back as well. It's a hospitality business, they need to maintain a level of hygiene, they failed to do so.

Amanita_2

milliebear00001 wrote: »

Blimey - there are some really dirty people on this board! Do any of you ever clean? There's no way I'd put up with mice in my house, anymore than I would cockroaches or fleas.

lol - believe me cleanliness has very little to do with it. If the OP had rented an old "charactor" property I would not be the least surprised she found a mouse.

Living by a farm in the country in a 200 year old rubblestone house there is absolutely no way to keep the little blighters out especially in late autumn when they are looking for warm winter quarters. They either burrow in under the walls ( no foundations) and climb up inside into the roof or up the outside of the walls and in under the eaves!

As long as you practice good food hygiene they are more of a noisy nuisance than anything else and a good set of traps sorts the problem out quickly. Until the next time.

Now fleas and cockroaches are another matter altogether.