Sharp 32" LCD TV £150 At Woolworths !!

Ally

Have they actually taken the money? or have they just reserved the funds ???? Where they have not been paid, they just make a claim for the funds and therefore are not available for you to spend.

pin

To anyone who says they should get the TV on the basis that its "consumer law", please know what you are talking about when you say its "consumer law".

Tallyho_2

pin wrote:

To anyone who says they should get the TV on the basis that its "consumer law", please know what you are talking about when you say its "consumer law".

Most people would probably think that consumer law means The Sale of Goods Act , I think of it that way .

Ally

Consumer Rights info ....


http://www.adviceguide.org.uk/index/your_world/consumer_affairs.htm

extonjoe

Just got this bull from Customer.Relations@woolworths.co.uk
Thank you for your e-mail.

Woolworths endeavours to ensure that all pricing information on its website is accurate. However, on very rare occasions, errors do occur.


Due to an isolated technical problem, Woolworths can confirm that a pricing error occurred on a small number of TVs. The LCD TVs, normally priced at over a £1,000, were priced at just over £100 for a short period of time.


The terms and conditions on our website state that we will contact customers within 24 hours if a pricing or order error occurs.


Woolworths has already contacted customers that placed orders to inform them of the error and to apologise for the inconvenience.

Woolworths Customer Support

fizzystutter

Hi, I just got that as well.

Flimber

Tallyho wrote:

...Its a very grey area all this taking money & NOT fulfilling . The T&C's seem to totally contradict the Sale of Goods Act which I think states once the money has been taken then the retailer MUST supply . I'm not a consumer lawyer so I would like to be educated on this point if necessary .

Ref: the Dell W2600 fiasco from last November. IIRC, they who had cash taken but with no goods supplied were granted 'loss of bargain' status and some were refunded plus the difference need to purchase an equvalent set (i.e., £348 paid for the Dell, goods not supplied, refunded £600 for an equivalent).

Mike.

barneydog

Ally wrote:

Consumer Rights info ....


http://www.adviceguide.org.uk/index/your_world/consumer_affairs.htm

the last line is interesting

There are a number of things a trader is not allowed to do when they sell you goods. These include:

* make a written statement that you have no legal rights when you buy goods
* make a false description about goods
* sell dangerous or unsafe goods
* try to charge for goods sent that you didn't order
* sell short measure or short weight
* give a misleading price, either in writing or verbally.

pin

Tallyho wrote:

Most people would probably think that consumer law means The Sale of Goods Act , I think of it that way .

There is more to it than just the Sale of Goods Act. Other laws that apply include the Distatance Selling Regulations, UCTA, common law contract and the law of mistake.

In this one, and with most other internet pricing mistakes, the law of mistake and basic contract law are crucial.

bubbles2007

deanos wrote:

Yes you can be charged before despatch, Woolies charged me straight away for a order i placed even tho it took 3 weeks to arrive

of course, can company can charge before despatch, but i dont think thats the policy of woolies - they *usually* charge when it is ready. and they make mistakes as with your case and today's tv fiasco.