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CLOSED: Quidco Question and Answers - please see new thread

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  • MACKEM99
    MACKEM99 Posts: 1,049 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    I am getting more and more infuriated with your totally useless online system which has me going around in circles.

  • mattgod69
    mattgod69 Posts: 135 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    edited 6 October 2023 at 10:09AM
    I recently bought a Ninja Foodi Dual Zone Air Fryer- AF300UK for £199 but a few days later it has come down now to £179 with a few retailers (and their own site).  When i got it there was a cashback deal from Quidco (30%) - so £150 should the cashback be paid.  Has anyone had any experience of what happens with Quidco and Ninja, is the cashback reliable?  if i claim the difference will the pricematch and will this then cause the cashback to be declined (has anyone had this with Ninja or any other retailer?).  Quidco have been notoriously unreliable with the large cashback deals that i am concerned it will be declined anyway!  lol Any comments or thoughts greatly appreciated as usual.  
    Titch :)
  • sarah1972
    sarah1972 Posts: 19,392 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    edited 10 October 2023 at 10:21AM
    mattgod69 said:
    I recently bought a Ninja Foodi Dual Zone Air Fryer- AF300UK for £199 but a few days later it has come down now to £179 with a few retailers (and their own site).  When i got it there was a cashback deal from Quidco (30%) - so £150 should the cashback be paid.  Has anyone had any experience of what happens with Quidco and Ninja, is the cashback reliable?  if i claim the difference will the pricematch and will this then cause the cashback to be declined (has anyone had this with Ninja or any other retailer?).  Quidco have been notoriously unreliable with the large cashback deals that i am concerned it will be declined anyway!  lol Any comments or thoughts greatly appreciated as usual.  
    Hi. I’ve pmd the team to move to a more appropriate board as it’s currently posted on the expired grabbit posts board. 

    To answer your question though, not sure how you get that £150 should the cash back be paid? You purchased it for £199, Quidco was 30% so £59.70. So total paid would be £139.30. 

    When you purchased it, it was £199 and now it’s £179 so you are looking at claiming £20 back from Ninja which will, in my opinion affect your cash back as when you purchased it, it tracked as a £199 purchese and then they will be refunding you £20. 

    You have only 30 days from purchese to claim a price match with them to just in case you weren’t aware. 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Frank99
    Frank99 Posts: 623 Forumite
    Seventh Anniversary 100 Posts Name Dropper Photogenic
    I am a regular TCB user but i got tempted by a £5 global bonus on Quidco and i made the purchase and it tracked however, I notice i was registered as premium member so i quickly down graded because i would use this as a secondary site as i don't trust it as much as TCB.

    Will i still get the global bonus or have i wasted my time?
    Enjoy everyday like it's your last!
  • Anyone having issues with Quidco compare Ins not tracking cash back ? i have one from the 23rd Oct and ive been waiting to log a claim after reading the guidance of waiting for 7 days ... this has now passed and ive tried to log a claim and the bot and claim tool says Q-Compare does not accept claims .. any help appreciated thanks 
  • JayE_84
    JayE_84 Posts: 12 Forumite
    First Anniversary First Post
    New customer via MSE link to quidco £28 bonus not showing on earnings after a week. Purchase of £6 tracked over a week ago. :( anyone else?
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    JayE_84 said:
    New customer via MSE link to quidco £28 bonus not showing on earnings after a week. Purchase of £6 tracked over a week ago. :( anyone else?
    Put a missing cashback claim in, quidco are notoriously crap at tracking these bonus cashback offers. 
  • Quidco provide a purchase id for each tracked transaction. Is there any way of finding out from quidco the transaction details (e.g., time, date, credit/debit card used) associated with any given purchase id)?  I have tried their help pages and messaging bot but have drawn a blank.
  • Re: my earlier post, are there any representatives or employees of Quidco on this forum that could help me?
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Re: my earlier post, are there any representatives or employees of Quidco on this forum that could help me?
    @quidco_Company_Representative
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