CLOSED: Quidco Question and Answers - please see new thread

thor

I would just like to make a quick shout out to Ashleigh and Tom at Quidco. Thank you for sorting out my problem I posted about a few weeks back. Even though the retailer was(and probably still is) dragging their feet, I've been paid out by Quidco. This is something the other lot never did after years of chasing up a similar problem I had with them hence the reason I stopped using them but stuck by with Quidco. It's much appreciated guys

quidco_Company_Representative

thor said:

I would just like to make a quick shout out to Ashleigh and Tom at Quidco. Thank you for sorting out my problem I posted about a few weeks back. Even though the retailer was(and probably still is) dragging their feet, I've been paid out by Quidco. This is something the other lot never did after years of chasing up a similar problem I had with them hence the reason I stopped using them but stuck by with Quidco. It's much appreciated guys

Hey Thor! Hope you are okay, thank you so much for your kind words it was a pleasure helping you ! And I will pass on your thanks to Tom also, we want to do the best for our members and I am glad to hear you were happy with how we resolved this for you, if you need anything else please let us know ! Have a merry christmas , take care Ashleigh !

Dougea

I've been a regular user of Quidco but over the last couple of years we haven't bought very much through them. However, I hadn't realised that you pay £1 for every month you use it...even if your cashback is less than £1. Somehow we had Domino's as as a favourite so every time we ordered a pizza, once a month or so, we earned 24p cashback. Which cost us 76p of our accumulated funds. In the grand scheme of things it isn't a huge amount of money but it's still irritating. Could so easily have avoided if they showed the retention fees somewhere!!!

JDPower

Dougea said:

I've been a regular user of Quidco but over the last couple of years we haven't bought very much through them. However, I hadn't realised that you pay £1 for every month you use it...even if your cashback is less than £1. Somehow we had Domino's as as a favourite so every time we ordered a pizza, once a month or so, we earned 24p cashback. Which cost us 76p of our accumulated funds. In the grand scheme of things it isn't a huge amount of money but it's still irritating. Could so easily have avoided if they showed the retention fees somewhere!!!

You have at some point signed up to Quidco Premium, this charges £1 a month. The standard Quidco account has no charges.

https://www.quidco.com/premium

POPPYOSCAR

Hi Quidco

I made a purchase on the special offer deal you had with Stephs popcorn on 2 nd sep which tracked but is now 4 months without payment.

POPPYOSCAR

Hi Quidco

I made a purchase on the special offer deal you had with Stephs popcorn on 2 nd sep which tracked but is now 4 months without payment.

[Deleted User]

POPPYOSCAR said:

Hi Quidco

I made a purchase on the special offer deal you had with Stephs popcorn on 2 nd sep which tracked but is now 4 months without payment.

Maybe you should have bought Your "JoeandSephs" popcorn through QVC instead - it's much cheaper ie £22 for 14 bags 

quidco_Company_Representative

Dougea said:

I've been a regular user of Quidco but over the last couple of years we haven't bought very much through them. However, I hadn't realised that you pay £1 for every month you use it...even if your cashback is less than £1. Somehow we had Domino's as as a favourite so every time we ordered a pizza, once a month or so, we earned 24p cashback. Which cost us 76p of our accumulated funds. In the grand scheme of things it isn't a huge amount of money but it's still irritating. Could so easily have avoided if they showed the retention fees somewhere!!!

Hey Dougea , Hope you are well! Our premium account gives you the below benefits and would be £1 for every active month even if the cash back is under a £1 as the purchase made on that month makes it active.

- Higher cash back rates. - Cashback at 4,500+ retailers - Bonus cashback promos worth £50 a year - Higher payout bonuses when you withdraw earnings - Exclusive prize draws worth £10,000 a year - Monthly £250 giveaway - Ad free experience

I am really sorry if  your intention was to  not be premium, if you would like to contact me at the email  address below I can look into this further and you can also downgrade your account at any point at the link below : https://www.quidco.com/settings/account/

Thank you Ashleigh  

socialsupport@quidco.com

quidco_Company_Representative

POPPYOSCAR said:

Hi Quidco

I made a purchase on the special offer deal you had with Stephs popcorn on 2 nd sep which tracked but is now 4 months without payment.

Hello there, Hope you are well, I am really sorry to hear your cash back has been delayed, could you please contact me at the email below and I will look into this for you asap. Thank you Ashleigh  

socialsupport@quidco.com

louisa1

Hi Quidco, I cant find the store Boots on Quidco. Are they no longer on the platform? Thanks