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CLOSED: Quidco Question and Answers - please see new thread

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  • No luck with JackpotCity. Raised a claim and Quidco says an average of 2 months but been over 3 now. Checked reviews on other cashback sites and it looks like this is basically a no hope, no one seems to get paid.

    Quidco why do you still offer this company? Terrible Reputation.
  • CHRISSYG wrote: »
    im having trouble with hastings direct cash back , i set up 2 car policies one in March the cash back should have been £50 the my oh's policy in may that should have been £41 cashback, after a bit of troubl the march one has finally been paid but at £41 but theres no sign of the other money, ive contacted hastings who say they are looking into it but to be honest im more inclined now to use topcashback especially as i believe they will match quidco amounts and they certainly pay out a lot quicker.

    Hi CHRISSYG,

    I am awaiting an update on the second set of policy details that you sent through last week. I will let you know as soon as I have more information. If you have a query over the amounts can you please send me the details so that I can follow up. [EMAIL="socialmedia@hastingsdirect.com"]socialmedia@hastingsdirect.com[/EMAIL]

    Many Thanks,
    Jamie
    Official Company Representative
    I am the official company representative of Hastings Direct. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • mum26
    mum26 Posts: 1,485 Forumite
    Good afternoon,

    I hope you are all well!




    @mum26 – Sure, can you please raise a support ticket via this link?



    Many thanks,

    Rosie


    Hi, i've tried but it just tells me they have been taking an average of 6 months to pay xx
  • geewhiz
    geewhiz Posts: 1,129 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I upgraded to Sky Fibre Broadband and had to raise a claim because it wasn't tracked, just received their response "Response from Merchant. Enquiry Unsuccessful - Transaction cannot be traced"

    Is that the end of it, can they get away with this or is there anything else I can do?

    I wouldn't mind so much but the Fibre is half the speed promised so the whole transaction has been a scam!
  • Just a quick question, it says 30% cashback on ebay electronics,

    "30% for winning an eBay auction or Buy It Now item. This amount is based on eBay revenue - not on the price you pay."

    What does this exactly mean?

    I want to buy a new GPU for my PC that costs £160, would I get 30% off that price?
  • techspec
    techspec Posts: 4,464 Forumite
    Just a quick question, it says 30% cashback on ebay electronics,

    "30% for winning an eBay auction or Buy It Now item. This amount is based on eBay revenue - not on the price you pay."

    What does this exactly mean?

    I want to buy a new GPU for my PC that costs £160, would I get 30% off that price?

    No - you get 30% of the money Ebay earn from the sale - so about £3.
  • techspec
    techspec Posts: 4,464 Forumite
    Just a quick question, it says 30% cashback on ebay electronics,

    "30% for winning an eBay auction or Buy It Now item. This amount is based on eBay revenue - not on the price you pay."

    What does this exactly mean?

    I want to buy a new GPU for my PC that costs £160, would I get 30% off that price?

    No - you get 30% off the money Ebay earn from the sale - so about £3.

    Its not a lot but it adds up - and you can get nectar points too.
  • JAG
    JAG Posts: 1,304 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just a quick question, it says 30% cashback on ebay electronics,

    "30% for winning an eBay auction or Buy It Now item. This amount is based on eBay revenue - not on the price you pay."

    What does this exactly mean?

    I want to buy a new GPU for my PC that costs £160, would I get 30% off that price?

    It means you will get back 30% of the fees eBay charge the seller. You will not get back 30% of the selling price.

    So for your GPU costing £160 the eBay revenue fees would be about £8 (5%), so you would get back from Quidco 30% of £8 which would be £2.40.

    See this page to calculate likely eBay revenue fees http://pages.ebay.co.uk/help/sell/businessfees.html
  • df03
    df03 Posts: 218 Forumite
    edited 3 December 2012 at 7:55PM
    Good afternoon,

    @df03 – Can you please confirm your Quidco UserID for me, as we should be able to resend this. If you don’t want to provide it on here, can you please send this to [EMAIL="members@quidco.com"]members@quidco.com[/EMAIL], FAO Rosie MSE.

    for you.

    Many thanks,

    Rosie


    Many thanks for your reply.
  • df03
    df03 Posts: 218 Forumite
    I purchased 2 sofas from argos in April for £800, had cleared my cookies etc, but nothing tracked, just assumed it was tough luck, didnt know at the time about raising a claim etc. Gutted as it was a week when argos rates were higher as well :mad: grrr just my luck haha
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