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Apparently 'I didn't pay enough postage'
butler_helen
Posts: 1,866 Forumite
Ok so I have an odd one...
I bought an item - I received a request for £1.12 from the post office and I have to walk 2 miles to collect it (or it can be delivered but I really need the item).
So I emailed the seller, letting them know it was under. Their response was "we used stamps to the value which you paid, therefore do not consider this our problem".
Would you leave a neg or a neutral? They're quite new (less than 10 feedback) so it affect their account. Also, is there anyway of getting the £1.12 back (out of principle as the item was only £1 plus £1 p&p so £1.12 is more than 50% extra)
I bought an item - I received a request for £1.12 from the post office and I have to walk 2 miles to collect it (or it can be delivered but I really need the item).
So I emailed the seller, letting them know it was under. Their response was "we used stamps to the value which you paid, therefore do not consider this our problem".
Would you leave a neg or a neutral? They're quite new (less than 10 feedback) so it affect their account. Also, is there anyway of getting the £1.12 back (out of principle as the item was only £1 plus £1 p&p so £1.12 is more than 50% extra)
If you aim for the moon if you miss at least you will land among the stars!
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Comments
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"we used stamps to the value which you paid, therefore do not consider this our problem".
That deserves a neg, just make sure you word it well to make it hurtI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Of course its their problem. They listed the item and told you how much P&P would be - it's not your fault they didnt calculate that properly.
I would certainly leave them poor feedback, not necessarily a negative but would point out THEIR mistakeThe Daily Mail
Tagline - "Why let the truth get in the way of a story to incense Middle England"0 -
Jeez that is shocking.I'm not bad at golf, I just get better value for money when I take more shots!0
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Definitely a big fat neg, & low stars.0
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Any ideas for the feedback? Assuming the product is ok , does something like below sound ok?
"not enough postage paid, seller offered no refund for extra fee I paid".If you aim for the moon if you miss at least you will land among the stars!0 -
I think it needs to be a bot stronger than that, wait a while as I'm sure you'll get loads of brilliant answers.0
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Insufficient postage used, seller refused to refund.
or
insufficient postage used and seller not botheredI’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0 -
Unhappy. Seller underpaid postage, refused to refund me extra £1.12 for delivery.
Or something similar, I would def say that they refused to pay the extra not that they didn't offer.0 -
i'd be trying to get the "not my problem" quote inI'm not bad at golf, I just get better value for money when I take more shots!0
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Seller paid insufficient postage then blamed me0
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