Asda home shopping - holding money

stclair

My recommendation would be to use a seperate account when shopping online with Asda then just transfer the correct amount of money into the account to cover the payment for your shopping.

Plus this was discussed on watchdog the other week and it appears Asda are not going to do anything about it.

Twinkly

johnnyboyrebel wrote: »

Well Asda are crap then. It does not change the fact that from the explanation this is easy to fix.

Agreed...but...Easy if and when you know about it. IMHO whether it's easy or not is beside the point. Asda should have no right whatsoever...and using crap systems is absolutely no excuse...to place a hold on anyone's cash.

Like I said...the government and police cannot do it without a court order but a supermarket can. That should be wrong in anyone's book.

Azari

stclair wrote: »

My recommendation would be to use a seperate account when shopping online with Asda then just transfer the correct amount of money into the account to cover the payment for your shopping.

That's not going to work, is it?

The second payment will not be authorised because all the money in the account is on hold and you just won't get your shopping.

peachyprice

stclair wrote: »

My recommendation would be to use a seperate account when shopping online with Asda then just transfer the correct amount of money into the account to cover the payment for your shopping.

For your plan to work you would have to put the amount you have spent on your original order into an account, plus the same amount again incase of subsititions/out of stocks. So you're back to square one, paying double for your shopping.

If you don't put double the amount in the second payment would fail and your shopping would not be delivered, Asda would still hold your original payment as pending so you'd still be out of pocket for the next 10 days.

johnnyboyrebel

stclair wrote: »

My recommendation would be to use a seperate account when shopping online with Asda then just transfer the correct amount of money into the account to cover the payment for your shopping.

Plus this was discussed on watchdog the other week and it appears Asda are not going to do anything about it.

??

Won't work, also why should anyone have to??

johnnyboyrebel

Twinkly wrote: »

Agreed...but...Easy if and when you know about it. IMHO whether it's easy or not is beside the point. Asda should have no right whatsoever...and using crap systems is absolutely no excuse...to place a hold on anyone's cash.

Like I said...the government and police cannot do it without a court order but a supermarket can. That should be wrong in anyone's book.

Don't read my post the wrong way, I agree with you. I was just pointing out it would not be difficult to fix.

Why they want to do it and !!!! off loads of their customers I don't know as they are not making anything from it, just making themselves look like they dont have a clue what they are doing online.

stclair

johnnyboyrebel wrote: »

??

Won't work, also why should anyone have to??

It does work my mom does it all the time.

To be honest asda aint taking no notice so you may aswell all take your business elsewhere.

johnnyboyrebel

stclair wrote: »

It does work my mom does it all the time.

Read the above responses that state it won't work.

If your online bill comes to £50 then you are saying transfer £50 into a different account which is fine (although pointless if you think about it) however once the payment is taken, it is taken again (aside the original £50 which is now on hold) so you actually need £100 in your account to order £50 worth of shopping. Pathetic. Particularly for people on the likes of JSA that probably do not have £100 in their account at any one time.

johnnyboyrebel

Incidentally, if the online bill comes to £50 and there are no substitutes is that initial £50 just taken therefore the problem doesn't occur?

Twinkly

johnnyboyrebel wrote: »

Don't read my post the wrong way, I agree with you. I was just pointing out it would not be difficult to fix.

Why they want to do it and !!!! off loads of their customers I don't know as they are not making anything from it, just making themselves look like they dont have a clue what they are doing online.

No worries...I'm not shouting at you ...I'm stamping my foot and sticking two fingers up to asda at the injustice. The onus should Not be on the customer to unfreeze their own bank account. :cool: